Service Guide

Table of Contents

Figures

Tables

About this guide

  • Who should read this guide
  • Safety precautions
  • Frequently used terms
  • Publications
  • Hardcopy publications shipped with the IBM IP Storage
  • Softcopy publications
  • Accessibility
  • Web site

    • Troubleshooting

  • Appliance controls and indicators
  • Operator information panel
  • Basic Troubleshooting
  • Basic system checkout
  • Verifying the network connection is good
  • Diagnostic tools overview
  • POST beep codes, error messages, and error logs
  • Light-path diagnostics
  • AC and DC Power LEDs
  • Diagnostics panel
  • Light-path diagnostics table
  • Diagnostics programs and error messages
  • Error code format
  • Text messages
  • Starting the diagnostic programs
  • Viewing the test log
  • Diagnostics error message tables
  • Gigabit Ethernet adapters
  • Troubleshooting the Gigabit Ethernet adapter
  • Using the diagnostics diskette
  • ServeRAID controllers
  • Troubleshooting the ServeRAID controllers
  • Using the diagnostics diskette
  • Troubleshooting the storage unit (Model EXP)
  • Power checkout
  • Temperature checkout
  • Troubleshooting the IDE drive
  • Symptoms
  • Running IDE diagnostics

    • Symptom-to-part index

  • Beep codes and their meanings
  • Symptoms that have no beep codes
  • Information panel System Error LED
  • Diagnostics error codes
  • Error symptoms
  • Power Supply LED errors
  • POST error codes
  • Temperature error messages
  • Fan error messages
  • Power error messages
  • System shutdown
  • Voltage related system shutdown
  • Temperature related system shutdown
  • DASD checkout
  • Host Built-In Self-Test (BIST)
  • Bus fault messages
  • Undetermined Problems

    • Recovery

  • Recovering the IBM IP Storage
  • Recovering the BIOS

    • Adding and replacing components

  • Before you begin
  • Safety information
  • System reliability considerations
  • Working inside an appliance while power is on
  • Major components of the IBM IP Storage appliance
  • Adding or removing internal hardware components
  • Removing the cover (Model 100)
  • Removing the cover (Model 200)
  • Removing the door and bezel (Model 100)
  • Removing the bezel (Model 200)
  • Installing and replacing a hot-swap hard drive
  • Installing an IDE (non-hot-swap) hard drive or CD-ROM
  • Replacing hot-swap power supplies
  • Installing or replacing memory modules
  • Replacing the ServeRAID controller
  • Replacing a Gigabit Ethernet Adapter
  • Replacing microprocessors
  • Replacing the fan assembly
  • Replacing the cover, door, and bezel
  • Connecting external options
  • Installation procedure
  • Input/output connector locations
  • Input/output ports
  • Removing the external LED card
  • Removing the power reset card
  • Removing the rear cable bracket
  • Removing the DASD backplane assembly
  • Removing the power supply backplane
  • Removing the system board

    • Appendix A. Rack Installation Instructions

    Appendix B. Service and Recovery Console commands

  • Command names

    • Appendix C. Parts Listing

  • 4125 IP Storage Model 100
  • 4125 IP Storage Model 200
  • 4125 IP Storage Model EXP

    • Appendix D. Connecting the Service Port

  • Connecting the service terminal
  • Hardware Required

    • Appendix E. Specifications

  • Dimensions
  • Weight
  • Operating environment
  • Nonoperating (power-off) environment
  • Heat output
  • Power requirements

    • Appendix F. Notices

  • Safety and environmental notices
  • Safety notices
  • Environmental notices
  • Trademarks

    • Glossary

    Index

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