Service Guide


Power error messages

Table 17 describes power error messages and their suggested actions.
Note:You will need to connect a keyboard and monitor to your appliance in order to see error messages.

Table 17. Power errors and actions
Message Meaning Action
Power supply X current fault Level-critical; excessive current demand on power supply X See "Power checkout".
Power supply X DC good fault Level-critical; power good signal not detected for power supply X Replace power supply X.
Power supply X fan fault Level-critical; fan fault in power supply X Replace power supply X
Power supply X fault Level-critical; overcurrent condition exists See "Power checkout".
Power supply X 12V fault Level-critical; overcurrent condition detected See "Power checkout".
Power supply X 3.3V fault Level-critical; 3.3V power supply X had an error See "Power checkout".
Power supply X 5V fault Level-critical; 5V power supply X had an error See "Power checkout" .
System over recommended X current Level-non-critical; system running too much current on that voltage See "Power checkout".
System running non-redundant power Level-non-critical; system does not have redundant power
  1. Check that all power supplies are operational
  2. Remove options from system
    Note:The system can continue to operate without redundancy protection if steps 1 and 2 are not followed.
System under recommended voltage for X v Level-warning; indicated voltage supply under nominal value; value for X can be +12, -12, or +5
  1. Check connections to power subsystem
  2. Replace power supply
  3. Replace power backplane

System under recommended voltage on 3.3 v Level-warning; 3.3 volt supply under nominal value
  1. Check connections to power subsystem
  2. Replace power supply
  3. Replace power backplane

System under recommended X current Level-non-critical; system drawing less current than recommended on voltage X See "Power checkout".
X V bus fault Level-critical; overcurrent condition on X voltage bus
  1. Check for short circuit on X voltage bus
  2. See "Power checkout".

12V X bus fault Level-critical; overcurrent condition on 12-V X voltage bus
  1. Check for short circuit on 12-V X voltage bus
  2. See "Power checkout".

5V fault

Level-critical; overcurrent condition on 5-V subsystem
  1. Check for short circuit on 5-V bus.
  2. See "Power checkout".

240 VA bus fault Level-critical; overcurrent or overvoltage condition in power subsystem. See "Power checkout".


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