Note: | In the following error codes, if XXX is 000, 195, or 197, do
not replace a part. These error codes have the following
meanings:
For all other error codes, replace the part or perform the actions indicated. |
Table 11 describes diagnostic error codes and their suggested
actions.
Table 11. Diagnostic error codes
Error Code | Meaning | Suspected Part/Suggested Actions | ||
---|---|---|---|---|
001-XXX-000 | Failed core tests | Suspected part:
| ||
001-XXX-001 | Failed core tests |
Suspected part: Processor/PCI Board | ||
001-250-000 | Failed System Board ECC | Suspected part:
| ||
001-250-001 | Failed Processor Board ECC | Suspected part:
| ||
005-XXX-000 | Failed Video test | Suspected part:
| ||
011-XXX-000 | Failed COM1 Serial Port test | Suspected part:
System Board | ||
011-XXX-001 | Failed COM2 Serial Port test | Suspected part:
System Board | ||
014-XXX-000 | Failed Parallel Port test | Suspected part:
System Board | ||
015-XXX-001 | Failed USB test | Suspected part:
System Board | ||
020-XXX-000 | Failed PCI Interface test | Suspected part:
| ||
020-XXX-001 | Failed Hot-Swap Slot 1 LED Latch test. | Suspected part:
| ||
020-XXX-002 | Failed Hot-Swap Slot 2 PCI Latch test | Suspected part:
| ||
020-XXX-003 | Failed Hot-Swap Slot 3 PCI Latch test | Suspected part:
| ||
020-XXX-004 | Failed Hot-Swap Slot 4 PCI Latch test | Suspected part:
| ||
030-XXX-000 | Failed Internal SCSI interface test | Suspected part:
System Board | ||
030-XXX-00N | Failed SCSI test on PCI slot N | Suspected part:
Adapter Suggested action: Check system error log before replacing a part. | ||
035-XXX-099 | No adapters were found | Suggested action: If the adapter is installed, recheck the connection. | ||
035-XXX-S99 | Failed RAID test on PCI slot S |
Suspected part:
| ||
035-XXX-SNN | NN = SCSI ID of failing hard disk |
Suspected part: Hard Disk with SCSI ID NN on RAID adapter in PCI slot S. | ||
035-253-S99 | RAID adapter initialization failure; ServeRAID Adapter in slot S is not configured properly | Suspected part:
Suggested action: Obtain the basic and extended configuration status. | ||
075-XXX-000 | Failed Power Supply test | Suspected part: Power Supply | ||
089-XXX-001 | Failed Microprocessor test | Suspected part:
| ||
089-XXX-002 | Failed Microprocessor test | Suspected part:
| ||
165-XXX-000 | Failed Service Processor test | Suspected part:
| ||
180-XXX-000 | Diagnostics LED failure | Suspected part: Power Switch Assembly
Suggested action: Run the light-path diagnostics test for the failing LED (see Light-path diagnostics). | ||
180-XXX-001 | Failed information LED panel test | Suspected part:
| ||
180-XXX-002 | Failed Diagnostics LED Panel test | Suspected part:
| ||
180-XXX-003 | Failed System Board LED test | Suspected part: System Board | ||
180-XXX-004 | Failed Processor Board LED test | Suspected part:
| ||
180-XXX-005 | Failed SCSI Backplane LED test | Suspected part:
| ||
180-XXX-006 | Memory Board LED test | Suspected part:
| ||
201-XXX-0NN | Failed Memory test | Suspected part:
| ||
201-XXX-999 | Multiple DIMM failure; see error text for failing DIMMs | Suspected part: System Board | ||
202-XXX-001 | Failed System Cache test | Suspected part:
| ||
202-XXX-002 | Failed System Cache test | Suspected part:
| ||
206-XXX-000 | Failed Diskette Drive test | Suspected part:
| ||
215-XXX-000 | Failed IDE CD-ROM test | Suspected part:
| ||
217-XXX-000 | Failed BIOS Hard Disk test
| Suspected part: Hard Disk 1 | ||
217-XXX-001
| Failed BIOS Hard Disk test
| Suspected part: Hard Disk 2 | ||
217-XXX-002
| Failed BIOS Hard Disk test.
| Suspected part: Hard Disk 3 | ||
217-XXX-003 | Failed BIOS Hard Disk test
| Suspected part: Hard Disk 4 | ||
217-XXX-004
| Failed BIOS Hard Disk test
| Suspected part: Hard Disk 5 | ||
264-XXX-0NN | Failed Tape Drive test | Suspected part:
| ||
264-XXX-999 | Errors on multiple tape drives | Suggested action: See error messages/text in the PC Doctor error log for detailed information on each individual tape drive error. | ||
301-XXX-000 | Failed Keyboard test | Suspected part: Keyboard | ||
405-XXX-000 | Failed Ethernet test on controller on the System Board | Suspected part: System Board
Suggested action: Verify that Ethernet is not disabled in BIOS | ||
405-XXX-00N | Failed Ethernet test on adapter in PCI slot N | Suspected part:
| ||
415-XXX-000 | Failed Modem test | Suspected part:
|