Troubleshooting tips

Describes some settings and procedures to check if you encounter problems running the adapter.

If you are unable to connect to the PeopleSoft EIS using the enterprise metadata discovery component or the adapter, make sure of the following:
If you encounter problems when using the enterprise metadata discovery component, make sure of the following:
  • You have selected the Use Discovered Connection Properties option within the enterprise service discovery wizard.
  • You have specified a valid language value for the configured PeopleSoft instance.
  • You have specified the authentication alias that will be used during deployment.
If you encounter problems when creating the EAR file, try the following:
  • Make sure there are no validation errors in WebSphere® Integration Developer
  • Check the deployment descriptors for EJB projects on the module for entries of JNDI names for Managed Connection Factory or ActivationSpec. If there are errors, try rebuilding the workspace by selecting Project > Clean option, or try closing and opening WebSphere Integration Developer.

If you encounter problems at run time, make sure you have not created multiple service descriptions within the same Business Integration module that contain the same business object names and targetNameSpace definitions. If you need to use more than one service description, use a common set of business objects for both; do not save each description to a different location using the BO Location field in the enterprise metadata discovery component. If the services are saved to different business objects, there is no mechanism at run time to define which business object definitions are for which service descriptions.

Related tasks
Contacting IBM Software Support
Enabling logging
Enabling tracing
Enabling the Common Event Infrastructure (CEI)

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Last updated: Sun Mar 12 11:24:19 2006

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