The IBM Support Assistant provides access to a variety of IBM resources for help with software questions.
The IBM Support Assistant V2.0 is an extensible client application that is installed on a desktop computer. The IBM Support Assistant is a framework that allows other IBM software products to plug into it to provide you with self-help information.
This tool helps you use various IBM Support needs at one central location. The IBM Support Assistant offers three components to help you with software questions:
To download the IBM Support Assistant:
http://www-1.ibm.com/support/docview.wss?rs=180&uid=swg21192593
To learn more about how to use the IBM Support Assistant, click the User Guide tab in the IBM Support Assistant window.
Adapter plug-in location
After you install your WebSphere Adapter, the IBM Support Assistant plug in for your adapter is stored in the following location:
<Install directory>\adapter\<adapter name>\ISAPlugin\com.ibm.esupport.client.SS6FE6_RA<adapter name>.zip
Adapter plug-in instructions
For adapter plug-in installation instructions, go to the following link:
http://www.ibm.com/support/docview.wss?rs=180&uid=swg21196404
Additional plug-in installation instructions are available in the on-line User Guide that is installed with the IBM Support Assistant.
Last updated: Mon Sep 26 02:36:40 2005
Copyright IBM Corporation 2005.
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