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These release notes cover release information for version 5.5.0 of the IBM(R) WebSphere(R) Business Integration Adapter for e-Mail. The WBI adapter for e-Mail integrates WebSphere Business Integration Broker with applications that send and receive business data in the form of e-Mail messages. Significant new features include the following:
The announcement letter for WebSphere(R) Business Integration Adapter for e-Mail, version 5.5.0, is available on the Web at http://www.ibm.com/common/ssi/OIX. From the Specific information search menu, select Announcements, and click Go.
To search for the announcement letter, click Search Announcements, type Adapter for e-Mail in the Title field, and click Search.
See the announcement letter for the following types of information:
Tracking number | Description |
71087 | A new attribute, MIMECharset, is introduced in the adapter's meta-object
level to enable you to set an explicit value for the charset. If the charset
header is missing in the MIME header of the mail attachment, the adapter
will use this value to read the content. |
35453 |
You can now set the Content_Type header for e-mail messages while using
the adapter's service call request feature. |
33849 (JR22310) |
You can define names for attachments on outbound. During request processing,
the adapter sends an e-mail with a business object as an attachment and
uses the business object name as the name of the attachment. This enhancement
allows you to specify something different for the attachment name. |
44666 (JR22311) |
The inbound business object structure has changed to accommodate attachments as children. Previous versions of the connector converted attachments to business objects and sent them individually to the broker. With this enhancement, the connector now builds a wrapper business object with details about the mail and actual business objects (such as Customer and Invoice) as children. |
44631 (JR22312) 44783 (JR22314) |
The adapter supports binary attachment processing. With this enhancement,
the adapter can be configured with DataHandler, which is capable of processing
binary data. |
44681 (JR22313) |
You can now supply an external properties file as the list of properties
to be used while connecting to the IMAP server. |
The current version of adapter is backward compatible with previous
version of ADK 2.6.0.
For hardware and software requirements, see WebSphere Adapters hardware and software requirements.
Refer to the following Web sites for installation and configuration information for WebSphere WebSphere Business Integration Adapter for e-Mail:
Updates, limitations, and known problems about WebSphere Business Integration Adapter for e-Mail, version 5.5.0, are documented in the form of technotes on the IBM Software Support Web site at http://www.ibm.com/software/integration/wbiadapters/support/.
As limitations and problems are discovered and resolved, the IBM Software Support team updates the knowledge base. By searching the knowledge base, you can quickly find workarounds or solutions to problems that you experience. The following link launches a customized query of the live Support knowledge base. To create your own query, go to the Advanced search page on the IBM Software Support Web site:
View technotes for WebSphere Business Integration Adapter for e-Mail
IBM Software Support provides assistance with product defects. If you encounter a problem with WebSphere Business Integration Adapter for e-Mail, follow these steps:
Note: To submit problems to IBM Software Support, you must have an active software maintenance contract. See Contacting IBM Software Support for information.
WebSphere Business Integration Adapter for e-Mail, version 5.5.0, includes IBM Support Assistant, a tool that helps you use various IBM Support resources from within the offering. It includes the following components to help you with software questions:
To download IBM Support Assistant:
If you cannot resolve the problem using IBM Support Assistant, contact IBM. However, before you submit a problem to IBM Software Support (through IBM Support Assistant or directly), ensure that your company has an active IBM software maintenance contract, and that you are authorized to submit problems to IBM. The type of software maintenance contract that you need depends on the type of product you have:
For IBM distributed software products (including, but not limited to, Tivoli(R), Lotus(R), and Rational(R) products, as well as DB2(R) and WebSphere products that run on Windows or UNIX operating systems), enroll in Passport Advantage(R) in one of the following ways:
If you are not sure what type of software maintenance contract you need, call 1-800-IBMSERV (1-800-426-7378) in the United States. From other countries, go to the "Contacts" page of the IBM Software Support Handbook at http://techsupport.services.ibm.com/guides/contacts.html and click the name of your geographic region for phone numbers of people who provide support for your location.
To submit a problem to IBM, first determine the business impact of the problem and gather background information about it. The background information helps IBM Software Support representatives find a solution more quickly. The following sections guide you through the tasks for submitting a problem.
When you report a problem to IBM, you are asked to supply a severity level. Therefore, you need to understand and assess the business impact of the problem that you are reporting. Use the following criteria to determine the severity level:
Severity level | Description |
Severity 1 | The problem has a critical business impact: You are unable to use the program, resulting in a critical impact on operations. This condition requires an immediate solution. |
Severity 2 | This problem has a significant business impact: The program is usable, but it is severely limited. |
Severity 3 | The problem has some business impact: The program is usable, but less significant features (not critical to operations) are unavailable. |
Severity 4 | The problem has minimal business impact: The problem causes little impact on operations, or a reasonable circumvention to the problem was implemented. |
When describing a problem to IBM, be as specific as possible. Include all relevant background information so that IBM Software Support specialists can help you solve the problem efficiently. To save time, know the answers to these questions:
You can submit your problem to IBM Software Support in one of two ways:
If the problem you submit is for a software defect or for missing or inaccurate documentation, IBM Software Support creates an Authorized Program Analysis Report (APAR). The APAR describes the problem in detail. Whenever possible, IBM Software Support provides a workaround that you can implement until the APAR is resolved and a fix is delivered. IBM publishes resolved APARs on the Software Support Web site daily, so that other users who experience the same problem can benefit from the same resolution.
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