IBM WebSphere Business Integration Adapter for Enterprise JavaBeans Architecture, Version 1.2.0

(C) Copyright International Business Machines Corporation 2005. All rights reserved. US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Release notes

Description

The announcement letter for WebSphere(R) Business Integration Adapter for Enterprise JavaBeans(TM) Architecture, version 1.2.0, is available on the Web at http://www.ibm.com/common/ssi/OIX.
From the Specific information search menu, select Announcements, and click Go.

To search for the announcement letter, click Search Announcements, type Adapter for Enterprise JavaBeans in the Title field, and click Search.

See the announcement letter for the following types of information:

New features and improvements included in this release include the following:

Update history

This update includes the following fixes:

Tracking
number
Description
60917 The ODA has been modified to correctly log error messages when it retrieves private methods in the EJB JAR file.
60740 The adapter can reconnect to WebSphere Application Server if the application server is restarted.
61511 The adapter now works with IBM InterChange Server, version 4.3.0.0.
62047 A new connector property, RetryDuration, indicates the time for which the adapter will try to connect with an unresponsive application server.
 61788 The adapter no longer logs multiple error messages for a single error.
34497 The ODA can pick Java classes from multiple EJB JAR files.

Supported hardware and software

For hardware and software requirements, see WebSphere Adapters hardware and software requirements.

Important installation information

Refer to the following Web sites for installation and configuration information for WebSphere WebSphere Business Integration Adapter for Enterprise JavaBeans Architecture:

Updates, limitations, and known problems

Updates, limitations, and known problems about WebSphere Business Integration Adapter for Enterprise JavaBeans Architecture, version 1.2.0, are documented in the form of technotes on the IBM Software Support Web site at http://www.ibm.com/software/integration/wbiadapters/support/.

As limitations and problems are discovered and resolved, the IBM Software Support team updates the knowledge base. By searching the knowledge base, you can quickly find workarounds or solutions to problems that you experience. The following link launches a customized query of the live Support knowledge base. To create your own query, go to the Advanced search page on the IBM Software Support Web site:

View technotes for WebSphere Business Integration Adapter for Enterprise JavaBeans Architecture

IBM Software Support

IBM Software Support provides assistance with product defects. If you encounter a problem with WebSphere Business Integration Adapter for Enterprise JavaBeans Architecture, follow these steps:

  1. Download and launch IBM Support Assistant and search the support information for a solution.
  2. If you cannot find the information you need, submit the problem to IBM using the Service component of IBM Support Assistant or by contacting IBM Software Support.

    Note: To submit problems to IBM Software Support, you must have an active software maintenance contract. See Contacting IBM Software Support for information.

IBM Support Assistant

WebSphere Business Integration Adapter for Enterprise JavaBeans Architecture, version 1.2.0, includes IBM Support Assistant, a tool that helps you use various IBM Support resources from within the offering. It includes the following components to help you with software questions:

To download IBM Support Assistant:

  1. Log in to the WebSphere Application Server administrative console and select Support from the top menu.
  2. On the product support page, download IBM Support Assistant by clicking Click here to download the IBM Support Assistant.
  3. Follow the instructions in the README file to install the tool.
  4. After IBM Support Assistant is installed, launch it by clicking Support from the top menu in the administrative console.

Contacting IBM Software Support

If you cannot resolve the problem using IBM Support Assistant, contact IBM. However, before you submit a problem to IBM Software Support (through IBM Support Assistant or directly), ensure that your company has an active IBM software maintenance contract, and that you are authorized to submit problems to IBM. The type of software maintenance contract that you need depends on the type of product you have:

If you are not sure what type of software maintenance contract you need, call 1-800-IBMSERV (1-800-426-7378) in the United States. From other countries, go to the "Contacts" page of the IBM Software Support Handbook at http://techsupport.services.ibm.com/guides/contacts.html and click the name of your geographic region for phone numbers of people who provide support for your location.

Submitting a problem report to IBM Software Support

To submit a problem to IBM, first determine the business impact of the problem and gather background information about it. The background information helps IBM Software Support representatives find a solution more quickly. The following sections guide you through the tasks for submitting a problem.

Determine the business impact of the problem

When you report a problem to IBM, you are asked to supply a severity level. Therefore, you need to understand and assess the business impact of the problem that you are reporting. Use the following criteria to determine the severity level:

Severity level Description
Severity 1 The problem has a critical business impact: You are unable to use the program, resulting in a critical impact on operations. This condition requires an immediate solution.
Severity 2 This problem has a significant business impact: The program is usable, but it is severely limited.
Severity 3 The problem has some business impact: The program is usable, but less significant features (not critical to operations) are unavailable.
Severity 4 The problem has minimal business impact: The problem causes little impact on operations, or a reasonable circumvention to the problem was implemented.

Describe the problem and gather background information

When describing a problem to IBM, be as specific as possible. Include all relevant background information so that IBM Software Support specialists can help you solve the problem efficiently. To save time, know the answers to these questions:

Submit the problem

You can submit your problem to IBM Software Support in one of two ways:

If the problem you submit is for a software defect or for missing or inaccurate documentation, IBM Software Support creates an Authorized Program Analysis Report (APAR). The APAR describes the problem in detail. Whenever possible, IBM Software Support provides a workaround that you can implement until the APAR is resolved and a fix is delivered. IBM publishes resolved APARs on the Software Support Web site daily, so that other users who experience the same problem can benefit from the same resolution.

Trademarks

Trademarks
The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: DB2, IBM, IBMLink, iSeries, Lotus, Passport Advantage, pSeries, Rational, S/390, Tivoli, WebSphere, and zSeries.
Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
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