Contents

About this document

  • Audience
  • Related documents
  • Typographic conventions
  • New in this release

  • Version 4.8.x
  • Version 4.7.x
  • Prior Releases
  • Overview of the connector

  • The connector for Clarify CRM
  • How the connector works
  • Installing and configuring the Clarify CRM adapter

  • Compatibility
  • Prerequisites
  • Installing the Clarify CRM adapter and other files
  • Enabling the Clarify CRM application for the connector
  • Configuring the connector
  • Creating multiple connector instances
  • Starting the connector
  • Stopping the connector
  • Developing business objects for the connector

  • Meta-data-driven connector design
  • Business object structure
  • Business object attribute properties
  • Attribute and database types
  • Business object application-specific text
  • Troubleshooting

  • Start-up problems
  • Event processing
  • Verifying DB_NAME during startup
  • Mapping (ICS Integration Broker only)
  • Problems with date in business objects (ICS Integration Broker only)
  • Problems with business objects named Clarify_Site
  • Combining preprocessing and use of relationship
  • Loss of connection to the application
  • Appendix A. Standard configuration properties for connectors

  • New and deleted properties
  • Configuring standard connector properties
  • Summary of standard properties
  • Standard configuration properties
  • Appendix B. Connector Configurator

  • Overview of Connector Configurator
  • Starting Connector Configurator
  • Running Configurator from System Manager
  • Creating a connector-specific property template
  • Creating a new configuration file
  • Using an existing file
  • Completing a configuration file
  • Setting the configuration file properties
  • Saving your configuration file
  • Changing a configuration file
  • Completing the configuration
  • Using Connector Configurator in a globalized environment
  • Appendix C. Notices

  • Programming interface information
  • Trademarks and service marks
  • Copyright IBM Corp. 1997, 2004