IBM(R) WebSphere(R) Digital Media Enabler, Version 5.5 README

This README file contains the latest information about installing WebSphere Digital Media Enabler (hereafter referred to as WDME), as well as information that was not available for our printed publications.

Content

This file includes the following information:

1.0 Installing

1.1 Installing with an existing WebSphere Commerce store

1.2 Installing for multiple languages

2.0 Known problems and workarounds

2.1 Macintosh users

2.2 Publishing a WDME store on an additional WebSphere Commerce instance

2.3 Restarting WebSphere Commerce Payments

2.4 Uploading on UNIX

2.5 Starting the WC_instance_name server on Windows

3.0 Other sources of information

3.1 Documentation library page

3.2 Support page

4.0 Changes to the documentation

 4.1 Creating an organization

5.0 Trademarks

1.0 Installing

The following are known installation problems and workarounds.

1.1 Installing with an existing WebSphere Commerce store

If you have a published WebSphere Commerce store, before installing WDME on the same machine, you must create a new instance, and install WDME on that instance. If you install on the same instance, the existing WebSphere Commerce store file assets will be lost, and the store will be broken. For information on installing multiple instances of WebSphere Commerce, see the chapter "Creating multiple WebSphere Commerce and WebSphere Commerce Payments instances" in the WebSphere Commerce Installation Guide for your platform.

1.2 Installing for multiple languages

WDME supports multiple languages, however, you must set up a separate store for each language. A single store will not support multiple languages.

2.0 Known problems and workarounds

The following are known problems and workarounds.

2.1 Macintosh users

Media Folder collaboration using SameTime is not supported using a browser in the Mac OS (R) environment.

2.2 Publishing a WDME store on an additional WebSphere Commerce instance

If you have published an additional WDME store on an additional instance of WebSphere Commerce, ensure that the correct hostname is in the following file:

• Windows - launch_StoreName.bat
• UNIX - launch_StoreName.sh

in the following directory: 

• Windows - WDME_installdir\bin
• UNIX - WDME_installdir/bin

If you are having problems restarting the Payments server after rebooting, or stopping and starting some
of the services, do the following:

1. Reboot the machine.
2. From the command line, issue the following commands:
   cd WebSphere\AppServer\bin
   startServer wpm_Commerce_Payments_Server
   Ensure that you wait for the wpm_Commerce_Payments_Server  command to finish before running the IBMPayServer command.  
3. From the command line, issue the following commands:
   cd WebSphere\CommerceServer55\bin
   IBMPayserver wpm
4. From the command line, issue the following commands:
   cd WebSphere\AppServer\bin
   startServer WC_demo

If you are experiencing problems uploading on UNIX, set the system environment setting as follows:

export DISPLAY=:0.0 

2.5 Starting the WC_instance_name server on Windows

If you receive an Internal Server Error after starting the WC_instance_name server on Windows, do the following:

1. Exit any Web browsers with which you are accessing the WebSphere Commerce tools.
2. From the directory WAS_installdir/logs/WC_instance_name, check the startServer.log file and ensure that WebSphere Commerce is started.
3. Restart the Web server.

3.0 Other sources or information

The following are other sources or information for WDME.

3.1 Documentation library page

You can find the latest WDME documentation (including the translated version of the WDME Customization Guide at the following Web address:

http://www-3.ibm.com/software/genservers/commerce/wdme/library/tech-lib.html

You can find the latest Content Manager documentation at the following Web address:

http://www-3.ibm.com/software/data/cm/library.html

3.2 Support page

You can find WDME product support including technotes, Redbooks and software downloads at the following Web address:

http://www.ibm.com/software/genservers/commerce/wdme/support/

4.0 Changes to the documentation

The following are changes to the documentation.

4.1 Creating an organization

The WDME Installation Guide incorrectly says to create a new policy when creating an organization. You can skip this step.

5.0 Trademarks

The following terms are trademarks of the International Business Machines Corporation in the United States, or other countries, or both:

• IBM
• Lotus Notes is a trademark of Lotus Development Corporation in the United States, or other countries, or both.
• Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of Microsoft Corporation.
• UNIX is a registered trademark in the United States and other countries licensed exclusively through X/Open Company Limited.
• Other company, product, and service names may be trademarks or service marks of others.

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(C) Copyright IBM Corporation 2003. All rights reserved.
US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.