Depending on the terms stipulated in the customer's
contract, you may not have the authority to change the shipping address for the
order, or create a new one. If this is the case, then the information on this
page is read-only.
To select a different shipping address for an order than the one specified when the order was created, do the following:
- Open the WebSphere Commerce Accelerator.
- Find the order you want to work with.
- Open the Change Order notebook by selecting the check box next to the order that you want to work with, and click Change.
- When you open the notebook, the Products page displays. From the left navigation frame, click Shipping. The Shipping page displays, listing all products in the order and the shipping address identifier to indicate the shipping address selected for the order.
- Click Select Another Address. The Shipping Addresses dialog displays.
- Select a shipping address by doing one of the following:
- If the shipping address you want to use is listed, select the check box next to the address and click OK.
- If the shipping address you want to use is not listed, click New. The Create Shipping Address dialog displays. Use this dialog to add a new shipping address for a customer and click OK. Once created, the system uses the new shipping address as the shipping address for the current order.
- To make other changes to this order, use the links on the left side to switch between each order page. To save the changed shipping address information and close the notebook, click OK.