Creating a return reason

To create a return reason, do the following:

  1. Open the WebSphere Commerce Accelerator.
  2. From either the Store or Hub menu,From the Store menu, click Return Reasons.
    The Return Reasons list displays. If you do not see this menu, then your logon ID does not have the appropriate authority to perform this task. Contact your Site Administrator.
  3. Click New. The New Return Reason dialog opens.
  4. Provide appropriate information for the fields.
  5. Click OK to create the return reason.