Each time you log on to the customer care workspace, you may create your buddy list. You can add and delete names to the buddy list at any time. You may also add your own name to the buddy list.
To add a name to the buddy list:
- Click on the View menu.
- Select the Buddy List menu item. The Buddy List dialog box appears.
- Click Add Buddy. The Add user dialog box appears.
- Enter the coworker's name or group name as it appears in your company's directory. (If you do not know how to spell a name, or if you are unsure how the name appears in the directory, you can search and browse the directory).
- Click Add.
- Click Close.
Tip: Your directory may also contain groups. Each group contains several names. When you add a group, all of the names within that group are added to your buddy list. To verify the names contained within a group, select the group and click Properties in the Add to Invitation List dialog box.