Approve Return

Use this dialog to approve returns that require manual approval by someone who has authority to approve returns for the store, such as the Customer Service Supervisor. Typically, if a customer requests a refund for a product, the return is automatically approved. However, in some cases, the return must be manually approved. The following are possible reasons for a manual approval:

This dialog also lists the reasons why the return was not automatically approved.

Return number
The return number, which uniquely identifies the return.
Product Name
A short description of the product for the return.
SKU
The stock keeping unit (SKU) for the product for the return, which uniquely identifies the product.
Declined Returns
The reason why the system could not automatically approve the return.
Approve
Click this button to approve the selected returns.
Cancel
Click this button to cancel the approval and not save changes to this page.