The customer care workspace includes a privacy feature that allows you to determine which coworkers can see your name in their buddy list.
Note: If you prevent a coworker from viewing your online status, you cannot see that coworker's name in your buddy list.
To determine which coworkers can see you online, do the following:
- From the View menu, click Buddy List. The "Buddy list" dialog box will display.
- Click Who Can See Me.
- Select one of the options:
- Everybody can see if I am online: Anyone who adds you to their buddy list can see you.
- ONLY list below: Only the specified people can see you.
- Everybody EXCEPT list below: The specified people cannot see you, but anyone else who adds you to their buddy list can see you.
- If you selected "ONLY list below" or "Everybody
EXCEPT list below," you must add names to the Who Can See If I Am
Online list:
- Type a name as it appears in your company's directory.
- Click Add.
- Repeat this process if you need to add additional names.
- Click Close.
- Click OK.
Removing people from the Who Can See If I am Online list
To remove coworkers from the Who Can See If I Am Online list:
- From the buddy list, click Who Can See Me.
- When "Only list below" is selected, select a name from the list and click Remove.
- Repeat Step 2 until you have removed all of the appropriate names.
- Click OK.
Note: If you remove all names from the list, you must select "Everybody can see if I am online" before clicking OK.