To create a billing address for an order, and add it to the list of billing addresses for the customer, do the following:
Note: Depending on the terms
stipulated in the customer's contract, you may not have the authority to
change the billing address for the order, or create a new one. If this is the
case, then the information on the Billing Address page is read-only.
- Open the WebSphere Commerce Accelerator.
- Find the order you want to work with.
- Open the Change Order notebook by selecting the check box next to the order that you want to work with, and click Change.
- When you open the notebook, the Products page displays. From the left navigation frame, click Billing Address. The Billing Address page displays.
- Click New. The Create Billing Address dialog displays.
- Provide billing information on this dialog as follows:
- In the Address Identifier field, type a brief (one or two word) description to identify the billing address. For example, if the customer wants to bill an order to their home address, use a billing address identifier called "Home". Likewise, to bill an order to your work location instead of to your home, use an address identifier called "Work".
- In the Last Name field, type the customer's last name. This field accepts up to 128 characters.
- In the First Name field, type the customer's first name. This field accepts up to 64 characters.
- In the Street Address fields, type the customer's billing address in one or more of the address fields. Each field accepts up to 50 alphanumeric characters.
- In the City, field, type the city of the customer's billing address. This field accepts up to 128 characters.
- In the State/Province field, select or type the state or province of the customer's billing address.
- In the Country/Region field, select the country or region of the customer's billing address.
- In the ZIP/Postal code field, type the ZIP or postal code of the customer's billing address. This field accepts up to 40 alphanumeric characters.
- In the Phone number field, type the customer's phone number. This field accepts up to 32 characters.
- In the E-mail address field, type the customer's e-mail address. This field accepts up to 254 alphanumeric characters.
- Click OK. Once created, the system uses the new billing address as the billing address for the current customer order.