Before customers can access a store, the store must be opened. Only stores with a status of closed can be opened.
Closing a store prevents customers from accessing a store. Stores should be closed before making any changes to them. Closing a store does not prevent the seller from canceling or fulfilling orders for the store, but the seller cannot change or create orders.
If a store is suspended, the channel manager must be contacted to open the store again.
To open a store, do the following:
- Open the WebSphere Commerce Accelerator.
- From either the Store or Hub
menu,From the Store menu, select
Open/Close.
The Open/Close store page displays. If you do not see this menu, then your logon ID does not have the appropriate authority to perform this task. Contact your Site Administrator. - Click Open Store. The store is given an "opened" status and customers can browse and shop in the store.
To close a store, do the following:
- Open the WebSphere Commerce Accelerator.
- From either the Store or Hub
menu,From the Store menu, select
Open/Close.
The Open/Close store page displays. If you do not see this menu, then your logon ID does not have the appropriate authority to perform this task. Contact your Site Administrator. - Click Close Store. The store is given a "closed" status. The Seller is still able to cancel or fulfill orders for their store, but cannot change or create any orders. Customers cannot browse or shop in the store until the store is opened.