Canceling a return

To cancel a specific return, do the following:

  1. Open the WebSphere Commerce Accelerator.
  2. Business to consumer From the Operations menu, click Find Returns.
    Business to business From the Sales menu, click Find Returns.
    A search dialog opens. If you do not see this menu, then your logon ID does not have the appropriate authority to perform this task. Contact your Site Administrator.
  3. Find the return that you want to work with.
  4. Select the check box next to the return that you want to work with and click Cancel.
  5. Click OK to cancel the return.