To view messages that have not been sent, do the following:
- Open the Administration Console and select Site on the Administration Console Site/Store Selection page.
- From the Configuration menu, select View Unsent Messages. The View Unsent Messages page displays.
- Under the Transports drop-down box, select a transport.
- Under the Delivery Status drop-down box, select a status. There are
two kinds of delivery status:
- failed
- The retry value is zero.
- pending
- The retry value is greater than zero.
- Click Search. The Search Results - Unsent Messages page displays with a list of all unsent messages.