Database Table: QUEUECSR

This table contains customer care queue assignment records for Customer Service Representatives.

Column Name Column Type Column Description
CSR_ID BIGINT
NOT NULL
ID of the Customer Service Representative that is assigned to this customer care queue.
QUEUE_ID INTEGER
NOT NULL
ID of the customer care queue.
Indexes:
Index Name Indexed Column Names Index Type
SQL030416035046780 QUEUE_ID, CSR_ID Primary Key
Constraints:
Constraint Name Column Names Foreign Table Name Foreign Column Names Constraint Type
F_954 QUEUE_ID QUEUE QUEUE_ID Cascade
F_955 CSR_ID USERS USERS_ID Cascade

Referenced By:
Constraint Name Referenced Column Name Foreign Table Name Foreign Column Names Constraint Type
Not Applicable