Use the New Return Reason dialog to enter a new return reason.
- Name
- (Required) Type the name of the return reason. This value must be unique for the store.
- This field accepts up to 30 alphanumeric characters.
- Reason
- (Required) Type the description of the return reason.
- This field accepts up to 60 alphanumeric characters.
- Type
Select the type of return reason: customer, merchant, or both.
Select the type of return reason: customer, seller, or both.
- The default entry is both.