Running return management reports

To create and view return management reports, do the following:

  1. Open the WebSphere Commerce Accelerator.
  2. Business to consumer From the Operations menu, click Returns.
    Business to business From the Logistics menu, click Returns.
    The Returns page displays.
    If you do not see this menu, then your logon ID does not have the appropriate authority to perform this task. Contact your Site Administrator.
  3. Click Reports. The Return Management Reports list displays.
  4. Select one of the following reports.
    • Returns with Partial Receipts report
    • Return Receipts Not Disposed report
    • Outstanding Returns report