Viewing kit details for a return

A kit contains multiple products, is ordered and returned as a unit, and has one price and one SKU. The information about the products contained in a dynamic kit is controlled by an external configurator. To view the details of a kit, do the following:

  1. Open the WebSphere Commerce Accelerator.
  2. Business to consumer From the Operations menu, click Find Returns.
    Business to business From the Sales menu, click Find Returns.
    A search dialog opens. If you do not see this menu, then your logon ID does not have the appropriate authority to perform this task. Contact your Site Administrator.
  3. Find the return that you want to work with.
  4. To view kit details, use one of the following methods:
    • Change Return notebook method:
      1. Open the Change Return notebook by selecting the check box next to the return that you want to work with, and click Change.
      2. When you open the notebook, the Products page displays. Select the check box next to the product with which you want to work and click Kit Details. The Kit Details dialog opens, providing information about the kit name, SKU, and the individual products within the kit.
    • Return summary method:
      1. Select the check box next to the return that you want to work with and click Summary to view the details of the return.
      2. From the Product Name column, view a list of products and kit details.
  5. Click OK to close the page.