To remove a preferred queues from your preferred queue list, do the following:
- On the Monitoring tab, click Set Preferred Queues. The Set Preferred Queues dialog displays
- Select the queue you want to remove from your list of preferred queues from the All queues list.
- Click Remove. The selected queue is removed from the Preferred queues list.
- Remove additional queues as required.
- Click OK.
Note: If the Set Preferred Queues button is disabled, it indicates that the SameTime storage service is unavailable. This problem corrects itself after a brief wait.