Return Reasons

The Return Reasons list displays all of a store's defined reasons for returning a product. Here, you can create a new return reason, change the details of an existing return reason, and delete one or more return reasons.

Name
Name of the return reason.
Reason
Description of the return reason.
Type
Business to consumer Type of return reason: customer, merchant, or both.
Business to business Type of return reason: customer, seller, or both.
New
Click this button to create a new return reason.
Change
Click this button to change the details of a selected return reason.
Delete
Click this button to delete one or more selected return reasons.