Ensuring that WebSphere Commerce is started

WebSphere Commerce Studio The SystemOut.log file is not available in WebSphere Commerce Studio. The contents of the Console view contain the messages that are discussed here.

To ensure that WebSphere Commerce is started, do the following:

  1. Open the following log file in a text editor:

    WAS_installdir/logs/server_name/SystemOut.log
    iSeriesWAS_userdir/logs/server_name/SystemOut.log

    where server_name is the name of the WebSphere Commerce application server. WebSphere Commerce application servers always have a name of WC_instance_name, where instance_name is the name of the WebSphere Commerce instance.

  2. Ensure that the log file does not contain any Java exceptions.
  3. Ensure that the following text appears near the end of the log file:
      WSVR0221I: Application started: WC_instance_name
      .
      .
      .
      .
      .
      WSVR0001I: Server WC_instance_name open for e-business
    
    where instance_name is the name of the WebSphere Commerce instance.

    WebSphere Commerce Studio In the Console view, WC_instance_name is replaced with server1.

    Note: Some text that appears in the log file has been omitted to indicate the relevant messages clearly.

The log file may contain text after these lines if you have performed any tasks using the WebSphere Commerce tools including Accelerator, Administrative Console, and the Organization Administration Console.

If WebSphere Commerce fails to start, you will see messages similar to the following near the end of the log file:

  WSVR0101W: An error occurred starting, WC_instance_name
  WSVR0217I: Stopping application: WC_instance_name
  .
  .
  WSVR0220I: Application stopped: WC_instance_name
  .
  .
  WSVR0003E: Server WC_instance_name failed to start.

where instance_name is the name of the WebSphere Commerce instance.

WebSphere Commerce Studio In the Console view, WC_instance_name is replaced with server1.

Note: Some text that appears in the log file has been omitted to indicate the relevant messages clearly.