Viewing unsent messages

To view messages that have not been sent, do the following:

  1. Open the Administration Console and select Site on the Administration Console Site/Store Selection page.
  2. From the Configuration menu, select View Unsent Messages. The View Unsent Messages page displays.
  3. Under the Transports drop-down box, select a transport.
  4. Under the Delivery Status drop-down box, select a status. There are two kinds of delivery status:
    failed
    The retry value is zero.
    pending 
    The retry value is greater than zero.
  5. Click Search. The Search Results - Unsent Messages page displays with a list of all unsent messages.