Use this dialog to search for an order. At least one field must be specified. Note that for many of the search fields, in addition to typing the information you want to search by, you can also select the type of search you want the system to perform from the drop-down list beside this field. For example, to search for the logon ID "johnsmith", note the following:
- If you type john and select Match case, beginning with, the system searches for matches starting with "john"; for example, the system may find "john", "johnbrown", and "johnsmith".
- It you type john and select Match case, containing, the system searches for matches with the string "john" in it; for example, the system may find "123john", "john123", and "johnsmith".
- If you type john and select Ignore case, beginning with, the system searches for matches starting with any variation of the string "john", using upper and lower case (such as "john" or "JOHN" or "John"); for example, the system may find "johnbrown", "JohnSMITH", and "johnsmith".
- If you type john and select Ignore case, containing, system searches for matches with any variation of the string "john", using upper and lower case (such as "john" or "JOHN" or "John"); for example, the system may find "123johnbrown", "JohnSMITH123", and "johnsmith".
- If you type johnsmith and select Exact match, the system searches for the occurrences of your exact search query; for example, the system may find "johnsmith".
- Order number
- Type the order number, which uniquely identifies the order.
- Customer logon ID
- Type the store logon ID for the customer that has placed the order and
select the type of search you want the system to perform from the drop-down
list beside this field.
Note: If this search dialog was launched by clicking Find Orders from the orders list for a particular customer, the customer logon ID is pre-filled with the customer's logon ID for the store.
- Advanced search
- Click this link to use advanced search options, such as searching by order
status,
account name, and important order dates. Use one or more of the advanced options as follows:
- Order status
- Select the status of the order, such as a submitted order or a shipped order.
Account
- Select the customer's account name. This is typically the name of the organization with which the customer is associated, and this organization has defined contracts with the store, stipulating terms for the customer to shop at the store. For example, the organization IBM may have contracts with the ABC Office Supplies Store.
- Created
- The start and end dates when the order was created. The start and end dates are set by entering valid data for the year (four digits), month, day, and time (24-hour clock). Optionally, you can use the calendar tool to enter the date. The date and time are based on the current system time for the machine where WebSphere Commerce Server is installed.
- Modified
- The start and end dates when the order was last updated. The start and end dates are set by entering valid data for the year (four digits), month, day, and time (24-hour clock). Optionally, you can use the calendar tool to enter the date. The date and time are based on the current system time for the machine where WebSphere Commerce Server is installed.
- First name
- Type all or part of the first name of the customer whose order you are searching for and select the type of search you want the system to perform from the drop-down list beside this field. This field accepts up to 64 characters.
- Last name
- Type all or part of the last name of the customer whose order you are searching for and select the type of search you want the system to perform from the drop-down list beside this field. This field accepts up to 64 characters.
- Address 1
- Type all or part of the billing or shipping address for the customer whose order you are searching for and select the type of search you want the system to perform from the drop-down list beside this field. Each field accepts up to 50 alphanumeric characters.
- ZIP/Postal code
- Type all or part of the ZIP or postal code of the billing or shipping address for the customer whose order you are searching for and select the type of search you want the system to perform from the drop-down list beside this field. This field accepts up to 40 alphanumeric characters.
- E-mail address 1
- Type all or part of the primary e-mail address for the customer whose order you are searching for and select the type of search you want the system to perform from the drop-down list beside this field. This field accepts up to 254 alphanumeric characters.
- Phone number 1
- Type all or part of the primary phone number for the customer whose order you are searching for. This field accepts up to 32 characters.
- Maximum number of matches to display
- Type the maximum number of search results you want the system to display.
- Find
- Click this button to search for an order based on the search criteria. If one or more fields are specified, the system performs a fuzzy search and a list of orders that match the search criteria displays.