Creating a billing address for an order

To create a billing address for an order, and add it to the list of billing addresses for the customer, do the following:

Business to businessNote: Depending on the terms stipulated in the customer's contract, you may not have the authority to change the billing address for the order, or create a new one. If this is the case, then the information on the Billing Address page is read-only.

  1. Open the WebSphere Commerce Accelerator.
  2. Find the order you want to work with.
  3. Open the Change Order notebook by selecting the check box next to the order that you want to work with, and click Change.
  4. When you open the notebook, the Products page displays. From the left navigation frame, click Billing Address. The Billing Address page displays.
  5. Click New. The Create Billing Address dialog displays.
  6. Provide billing information on this dialog as follows:
    1. In the Address Identifier field, type a brief (one or two word) description to identify the billing address. For example, if the customer wants to bill an order to their home address, use a billing address identifier called "Home". Likewise, to bill an order to your work location instead of to your home, use an address identifier called "Work".
    2. In the Last Name field, type the customer's last name. This field accepts up to 128 characters.
    3. In the First Name field, type the customer's first name. This field accepts up to 64 characters.
    4. In the Street Address fields, type the customer's billing address in one or more of the address fields. Each field accepts up to 50 alphanumeric characters.
    5. In the City, field, type the city of the customer's billing address. This field accepts up to 128 characters.
    6. In the State/Province field, select or type the state or province of the customer's billing address.
    7. In the Country/Region field, select the country or region of the customer's billing address.
    8. In the ZIP/Postal code field, type the ZIP or postal code of the customer's billing address. This field accepts up to 40 alphanumeric characters.
    9. In the Phone number field, type the customer's phone number. This field accepts up to 32 characters.
    10. In the E-mail address field, type the customer's e-mail address. This field accepts up to 254 alphanumeric characters.
  7. Click OK. Once created, the system uses the new billing address as the billing address for the current customer order.