Before customers can access a hosted store, the store must be opened. Only stores with a status of Closed can be opened.
Closing a store prevents customers from accessing a hosted store. Hosted stores should be closed before making any changes to the hosted store.
To open a hosted store, do the following:
- Open the WebSphere Commerce Accelerator.
- From either the Channel or Suppliers menu, click Hosted
Stores.
The Hosted Stores page displays. If you do not see this menu, then your logon ID does not have the appropriate authority to perform this task. Contact your Site Administrator. - Select the check box to the left of the hosted reseller service agreement for the hosted store that you want to open. Only service agreements with a status of Closed can be opened.
- Click Open. The reseller service agreement is given a Opened status and the reseller and customers can access their hosted store.
To close a hosted store, do the following:
- Open the WebSphere Commerce Accelerator.
- From either the Channel or Suppliers menu, click Hosted
Stores.
The Hosted Stores page displays. If you do not see this menu, then your logon ID does not have the appropriate authority to perform this task. Contact your Site Administrator. - Select the check box to the left of the hosted reseller service agreement for the hosted store that you want to close. Only service agreements with a status of Open can be closed.
- Click Close. The reseller service agreement is given a Closed status. The reseller is still able to access their hosted store, but customers cannot access the store until the store is opened.