Message types

The WebSphere Commerce outbound messaging system can process different message types. Each message type is sent to the messaging system in response to a specific type of event that occurs within the WebSphere Commerce system. The messaging system processes the message according to the message type and the message settings specified in the Administration Console. The following table shows the message types supported by the outbound messaging system.

Message Type
in MSGTYPE table
Name in Administration Console Usage
ApproversNotifyMessage to notify approvers
Send a message to notify approvers.
ErrorMessageDescription of an error condition occurring in WebSphere WebSphere CommerceConfigure this message type to enable administrators to receive e-mail messages when an error occurs in WebSphere Commerce.

To enable this message, see Enabling error notification.

InvoiceAn Invoice Message
To send an invoice.
OrderCancelForMerchant
OrderCancelForMerchantNotification message for a merchant for a cancelled order.
OrderCreateFixFormatOutbound message for WebSphere Commerce order createIndicates that an order has been created in WebSphere Commerce. The message can be used to send an outbound WebSphere Commerce order create message to a back-end system.

See Enabling the outbound OrderCreate message.

OrderCreateXMLFormatOutbound message for WebSphere Commerce XML createIndicates that an order has been created in WebSphere Commerce. The message can be used to send an outbound WebSphere Commerce order create message to a back-end system.

See Enabling the outbound OrderCreate message.

OrderStatusNotifyNotification message of the order statusIndicates that the status of an order has changed.

See Enabling order status notification.

OrderAuthorizedMessage for an authorized orderIndicates that an order has been authorized.

To send authorized order messages you need to create a  JSP template.

OrderReceivedMessage for a received orderIndicates that an order has been received.

To send received order messages you will need to create a  JSP template.

OrderRejectedMessage for a rejected orderIndicates that an order has been rejected.

To send rejected order messages you need to create a  JSP template.

OrderCancelNotification message for a canceled orderIndicates that an order has been canceled.

To send canceled order messages you will need to create a JSP template.

PasswordNotifyNotification message for password resetConfigure this message type to enable e-mail messages to be sent to customers indicating that their password has been reset.
BroadcastMessageA broadcast messageConfigure this message type to send broadcast message to customers.

To send broadcast messages you need to create a broadcast message JSP template.

MerchantOrderNotifyMessage for notifying the merchant of an orderRelated to the NotifyMerchant parameter of the OrderProcess command.

To send notification messages you need to create a  JSP template.

AdminOrderCommentOrder related message sent by customer service representativeConfigure this message type to enable Customer Service Representatives to send customers e-mail messages from the WebSphere Commerce Accelerator.
ReleaseShipNotifyMessage sent to customer to notify them their order has been shipped 
Configure this message type to send customers e-mail messages about shipment confirmation of orders.
OrderSummaryReportNotificationMessage for daily new orders summary reportThis report sends a brief summary of each order that was placed on the previous day in the store. See Scheduling the ReportsNotify command.
StoreUsageReportNotificationMessage for monthly store front usage reportThis report provides key criteria for the site such as: orders, customer visits, and total sales. See Scheduling the ReportsNotify command.
StoreCommerceReportNotificationMessage for store commerce reportsThe commerce reports show important summary information about the products sold in your store and the regions from where the customers come from. See Scheduling the ReportsNotify command.
SiteCommerceReportNotificationMessage for site commerce reportsThe commerce reports show important summary information about your site and orders placed on the entire site. See Scheduling the ReportsNotify command.