Making your browser compatible for customer care
To make your browser work with the customer care workspace, do the
following:
- Ensure that your browser meets the system requirements.
- Ensure that the following options are enabled in your browser's preferences:
- Java and
JavaScript
- Microsoft ActiveX Controls (Internet Explorer only)
- Java
Plug-in for Netscape
- SmartUpdate (Netscape only)
- Set your browser to accept cookies if your Web site uses them.
- You might need to configure your browser to use a proxy server. If so, obtain the server name and port number from your system administrator, and then set up your browser to use the proxy server. Consult your system administrator before changing any proxy settings.
