Use this information to troubleshoot issues with your installation and updates.
Solution: Map the remote computer to a network drive. For example, in Windows, you can right-click My computer and choose Map Network Drive and include the uniform naming conventions (UNC) path to the remote computer. You can then run the installation script from the network drive successfully, for example: y:\mymachine\downloads\WXS\install.bat.
Solution: Check the log files to see where the installation failed. When the installation completes unsuccessfully, the logs are in the wxs_install_root/logs/wxs directory.
Solution: Check the log files to see where the installation failed. When the installation fails when it is partially completed, the logs can generally be found in the user_root/wxs_install_logs/ directory.
Success: The installation of the following product was successful:
WebSphere eXtreme Scale Client. Some configuration steps have errors.
For more information, refer to the following log file:
<WebSphere Application Server install root>\logs\wxs_client\install\log.txt"
Review the installation log (log.txt) and review the deployment manager
augmentation log.
Solution: If you see a failure
with the iscdeploy.sh file, you can ignore the
error. This error does not cause any problems.If you have a full installation and try to apply WebSphere eXtreme Scale Client only maintenance with the update installer, you see the following message:
Prerequisite checking has failed. Click Back to select a different package,
or click Cancel to exit.
Failure messages are:
Required feature wxs.client.primary is not found.
Prerequisite checking has failed. Click Back to select a different package,
or click Cancel to exit.
Failure messages are:
Required feature wxs.primary is not found.
Solution: Sometimes, when installing WebSphere eXtreme Scale on Linux as a non-root user, the installer can hang. This is likely because the maximum number of open files is set too low on your Linux operating system. You will need to raise the allowed limit in the /etc/limits.conf or /etc/security/limits.conf file (where the file is located depends on your specific Linux distribution) to at least 8192.