Verify that the CEA and virtual host configuration settings are appropriate.

Before you begin

Manually install and start the web service sample application (commsvc.ws.sample.ear) that is located in the installableApps directory of the CEA samples package.

About this task

Step 8 towards the goal: Setting up and using the communications enabled application samples

Procedure

  1. Display the following WebSphere Application Server administrative console page: Servers > Server Types > Application servers > server1 > Communications Enabled Applications (CEA). Then, verify that the following settings are appropriate, paying particular attention to the settings, Enable communications service and Port.
    • Communications Enabled Applications services
      • Enable communications service: Selected
    • REST interface
      • Context root: /commsvc.rest
      • Virtual host: default_host
      • Maximum hold time: 30 seconds
    • Telephony access method
      • Use SIP CTI (ECMA TR/87) gateway for telephony access: Selected
        • Host name or IP address: localhost
        • Port: Specify the SIP_DEFAULTHOST port of the application server. To determine the correct value, visit the following administrative console page: Application servers > server1. Then display the Ports table that is located in the Communications category of settings.
        • Protocol: TCP
        • Extract user name from request: Cleared
        • Superuser name: ceauser
  2. Configure the virtual host default_host. Display the following administrative console page: Environment > Virtual hosts. Click the virtual host default_host. Next, click Host Aliases. Finally, ensure that appropriate host aliases exist for each of the following application server ports:
    • WC_defaulthost
    • WC_defaulthost_secure
    • SIP_DEFAULTHOST
    • SIP_DEFAULTHOST_SECURE
    To determine the correct value (number) for each port, display the following administrative console page: Servers > Server Types > WebSphere Application Servers. Click the name of the appropriate application server. Finally, display the Ports table that is located in the Communications category of settings.
  3. If you modified any of the configuration settings, complete the following actions:
    1. Click OK to save the changes to the local configuration.
    2. Click Save to save the changes to the master configuration.
  4. Restart (stop and start) the application server.

What to do next

Download, install, and configure the free Express Talk Basic softphone.
Task topic    

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Last updated: April 17, 2014 10:32 PM CDT
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