Note: This topic references one or more of the application
server log files. As a recommended alternative, you can configure
the server to use the High Performance Extensible Logging (HPEL) log
and trace infrastructure instead of using SystemOut.log , SystemErr.log, trace.log, and activity.log files on distributed and IBM® i systems. You can also use
HPEL in conjunction with your native z/OS® logging facilities. If you are using HPEL, you can access
all of your log and trace information using the LogViewer command-line
tool from your server profile bin directory. See the information
about using HPEL to troubleshoot applications for more information
on using HPEL.
If you are having problems starting a web module, or accessing
resources within a particular web module:
If application server related calls fail during Servlet.init method,
you can either:
- Initialize the servlet manually by making a single request to
that servlet in your browser when the server is ready for e-business
instead of starting the servlet upon startup or
- You can choose not to make application server related calls in
the servlet's init method.
If the property to start servlets during application server startup
is enabled, part of its startup process calls the Servlet.init method
on its servlets when you start the web container. Therefore, when
the web container is starts and calls the init method, other components
such as Naming and Work Load Management may not be fully started yet.
As a result, application server related calls may not work since
all of the application server components may not be ready yet. Once
the application server is 'ready for e-business', it is completely
ready.
If none of these steps fixes your problem, check to see if the
problem has been identified and documented by looking at the available
online support (hints and tips, tech notes, and fixes). If you
do not find your problem listed there contact IBM support.
For current information available from IBM Support
on known problems and their resolution, refer to the IBM Support
page.
IBM Support has documents that can save you time
gathering information needed to resolve this problem. Before opening
a PMR, see the IBM Support page.