Map Receiving call notifications in Web applications

You can embed the CallNotification widget in an existing application to allow users to enter their phone number and receive notifications of incoming calls. You embed the Communications Enabled Applications (CEA) widget using the Dojo Toolkit included with the CEA Feature Pack.

Before you begin

Avoid trouble Avoid trouble: For a list of restrictions that are changed based on various service levels of the product, see the topic What is new in the Feature Pack for CEA.gotcha

Dojo widgets are prepackaged components of JavaScript code, HTML markup and CSS style declarations that can be used to enhance Web sites with interactive features. You can use the Dojo Toolkit that comes with the CEA feature to embed CEA widgets in your applications. This capability also requires an IP private branch exchange (PBX) as part of your infrastructure. An IP PBX is a business telephone system designed to deliver voice over a data network and interoperate with the Public Switched Telephone Network (PSTN). A sample IP PBX application is included in the application server installation. The sample IP PBX is in the form of an enterprise application archive (EAR) file and is for test purposes only. The details of installing and configuring the vendor-specific IP PBX are not provided. Along with the sample IP PBX, two soft phones are needed to test the application.

About this task

The CallNotification widget is built using the functionality provided in the Dojo Toolkit. This widget can be configured to allow users to enter their phone number and receive notifications of incoming calls. The CallNotification widget can also be customized to match the look and feel of the page by overriding the default CSS file. The functionality provided by the widget can be extended, allowing the user to create their own custom version to handle more advanced tasks.

This task lists the steps needed to enable phone call management in an existing application, including how to install the SIP IP PBX sample application and configure the application server. To quickly learn how the CEA widgets work in an online application, you can install the PlantsByWebSphere Ajax Edition for CEA (PlantsByWebSphereAjax) sample application. For more information about the sample application, see the supporting documentation that is provided with the Feature Pack for CEA at app_server_root /feature_packs/cea/samples/plantsbywebsphere/documentation/index.html, as well as the topic Setting up a CEA Feature Pack demonstration environment.

Avoid trouble [Feature Pack for CEA Fix Pack 5 or later] Avoid trouble: In the following procedure, complete either Step 6 or Step 7. Step 6 enables the widget for desktop browsers. Step 7 enables the widget for Apple and Android mobile browsers.gotcha

Procedure

  1. Enable the system application.
  2. Install and configure the IP PBX.
  3. Configure the IP PBX location.
  4. Restart the application server.
  5. Copy the CEA widgets into the application you are enhancing.
  6. Embed the widgets in the application you are enhancing.
  7. Embed the mobile widgets in the application you are enhancing.
  8. Install and start the application you have enhanced.
  9. Test the application you have enhanced.

Results

You have enabled the CallNotification widget within an application to allow users to enter their phone number and receive notifications of incoming calls.

Avoid trouble Avoid trouble: If problems are encountered, troubleshooting can be done to find the source. Here is a checklist. gotcha



In this information ...


(Index)

IBM Redbooks, demos, education, and more


Use IBM Suggests to retrieve related content from ibm.com and beyond, identified for your convenience.

This feature requires Internet access.



Terms and conditions for information centers | Feedback

Last updated: Jun 11, 2013 12:22:08 PM CDT
http://www14.software.ibm.com/webapp/wsbroker/redirect?version=v700cea&product=was-nd-mp&topic=tcea_enable_call_notifications_widgets
File name: tcea_enable_call_notifications_widgets.html