Use the CEA settings page to select the Use SIP CTI
(ECMA TR/87) gateway for telephony access option and configure
the following fields: Note: Set the following fields based
on the server that is running the PBX application.
- Host name or IP address
- Port - For the TCP Protocol, select the port SIP_DEFAULTHOST for
the server that is running the PBX application.
- Protocol (TCP)
- Superuser name
Attention: The Feature Pack for CEA provides the
ability to specify a Superuser name on the
CEA settings panel. The superuser corresponds to a user, who is configured
on the PBX, and has the ability to control any phone that is configured
on the PBX. Also, the superuser has the ability to control multiple
phones concurrently. This functionality, however, is not supported
on every PBX. The Cisco PBX requires that you set a user name for
each phone that you want to control. The Superuser name field
on the CEA settings panel can only pass a single user name; therefore,
it can only control a single device. To control multiple phones concurrently
using the Cisco PBX, you must derive the user name from the user credentials
for this PBX. To accomplish this task, ensure that the Extract
user name from request check box is selected on the CEA
settings panel.