File name: tcea_business_app_tasks.html![[AIX HP-UX Linux Solaris Windows]](../../dist.gif)

Accessing communications in business applications
Procedure
- Making phone calls in Web applications
You can embed the ClickToCall widget in an existing application
to allow users to enter their phone number and request a call back
from your company. You embed the Communications Enabled Applications
(CEA) widget using a Dojo Toolkit.
- Receiving call notifications in Web applications
You can embed the CallNotification widget in an existing application
to allow users to enter their phone number and receive notifications
of incoming calls. You embed the Communications Enabled Applications
(CEA) widget using a Dojo Toolkit.
- Collaborating and cobrowsing in Web applications
You can embed the Cobrowse widget in an application so that
users can share the same browsing session, with one user controlling
the session. You can use the Dojo Toolkit that comes with the CEA
feature to embed the CEA widgets in your applications.
- Implementing two-way forms in Web applications
You can create and configure two-way forms in Web applications
using the Communications Enabled Applications (CEA) TwoWayForm widget.
- Accessing telephony services with Web services clients
You can integrate telephony services into new and existing applications
using the Web services interface of Communications Enabled Applications
(CEA). Telephony services include making phone calls, receiving phone
calls, and receiving call notifications within the Web application.
- Configuring external Web service providers to use CEA
You can configure CEA to use an external Web service provider
that supports the CEA Web Services Description Language (WSDL) file.
- Accessing telephony services with REST APIs You
can integrate Web telephony into new and existing applications using
a Representational State Transfer (REST) API. Telephony features include
making phone calls, receiving phone calls, and receiving call notifications
within the Web application.
- Sharing data across two sessions with REST APIs You
can build cobrowsing into applications using REST APIs. A cobrowsing
session allows two Web users to share the same browsing session using
side-by-side modal windows. One user controls the session; the other
user has no control, but can view the activity of the other user.
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