Verify that the CEA configuration settings are appropriate.
Procedure
-
Display the following WebSphere® Application Server administrative
console page: . Then, verify that the following settings
are appropriate, paying particular attention to the settings, Enable
communications service and Port.
- Communications Enabled Applications services
- Enable communications service: Selected
- REST interface
- Context root: /commsvc.rest
- Virtual host: default_host
- Maximum hold time: 30 seconds
- Telephony access method
- Use SIP CTI (ECMA TR/87) gateway for telephony access: Selected
- Host name or IP address: localhost
- Port: Specify the SIP_DEFAULTHOST port of the application server.
To determine the correct value, visit the following administrative
console page:
server1. Then display the Ports table
that is located in the Communications category of settings.
- Protocol: TCP
- Extract user name from request: Cleared
- Superuser name: ceauser
-
If you modified any of the CEA configuration settings,
complete the following actions:
- Click OK to save the changes to the local
configuration.
- Click Save to save the changes to the master
configuration.
-
Restart (stop and start) the application server.