Diagnose the causes of problems with accessing files in the file store and examine possible causes to the problems.
Compare your symptoms with those listed in the following table and examine the possible solutions:
Symptom | Cause | Solution |
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The messaging engine fails to start and writes error messages CWSIS1579E and CWSIS1583E. | The log file for the file store is locked by another process and cannot therefore be opened by this messaging engine. The messaging engine has attempted to retry to connect to the log file but has reached its retry limit and stopped. |
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The messaging engine stops unexpectedly and writes message CWSIS1590E. | The file store has encountered an unexpected problem and has had to stop to ensure that it has a reliable copy of its data on disk. If configured to do so, the messaging engine will failover to a new instance and attempt to re-start. |
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