Prospect® 8.0.7 Interim Fix 6 (8.0.7.6)

Description

Prospect® 8.0.7.6 is an Interim Fix for Prospect® 8.0.7. It is a cumulative interim fix and includes all of the content from previous Prospect® 8.0.7 interim fixes.

Check you have installed on your system one of the versions required as prerequisite, by running the show_installed command.
Note that 8.0.7 release is displayed as 8.0.7.0.

This patch introduce none solution.

In addition this Interim Fix includes the following new features for Prospect®.

  • Delete Instance
  • Soft Alarm Schedule modification
  • Busy Hour Summarization enhancement

This is documented in the Prospect® Administration Guide available on the IBM Tivoli Netcool Information Center.

 

Readme file for: Prospect® 8.0.7 Interim Fix 6 [Server: Build 2]
Product/Component Release: 8.0.7
Update Name: 8.0.7 Interim Fix 6 (8.0.7.6)
Fix ID: 8.0.7-PROSPECT-IF0006
Publication Date: 30 July 2010
Last modified date:
30 July 2010

Contents

Download Location

Software Requirements

Supported Platforms

Upgrade Instructions

Prerequisites

System Backup

Installation Privileges Required

Server Upgrade Procedure

Pre Upgrade Installation Steps

Upgrade Installation Steps

Post-Upgrade Installation Instructions

Un-installation Procedure

Installing the Prospect® Client

Installation Instructions

Client Uninstall Procedure

List of Fixes

Known Issues

Documentation Addendums

Setting limit/restriction on historical data for BH computation

Stopping Database Activity to Enable Upgrade

Partition Maintenance

Dataloading on Multi Instance Installation

Copyright and Trademark Information

Document Change History

 

Download Location

Download Prospect® 8.0.7 Interim Fix 6 from the following location:
ftp://ftp.software.ibm.com/software/tivoli_support/patches/patches_8.0.7/8.0.7-PROSPECT-IF0006/ or access the fix from the table below.

Below is a list of components, platforms, and file names that apply to this readme file.

Product/Component Name:

Platform:

File:

Prospect Server

Solaris

8.0.7-PROSPECT-IF0006-server.tar.gz

Prospect Client

Windows

8.0.7-PROSPECT-IF0006-client.zip

 

Network Timeouts
If your system has a security policy in place such that a session is disconnected after a lengthy period of inactivity, you should disable this setting before the upgrade starts.

There is a possibility that the upgrade can take a while to run. Since there is no user input required during the upgrade, this can make the session appears idle. If timeouts are not disabled, the upgrade terminal could be disconnected during the upgrade.

 

Software Requirements

Please find the latest supported platforms in below:

Supported Platforms

  • Sun Solaris 9, 10 (Local Zone), 10 (Global Zone)
  • Java SDK 1.5.0_17
  • Oracle 10g 64-bit 10.2.0.4
  • SunONE LDAP Directory Server 6.3
  • Perl Version v5.6.1
  • Windows OS: XP, Vista, Windows Server 2003
  • MS Office Excel (2003,2007)

Upgrade Instructions

Prerequisites

·                    Prospect® 8.0.7 or later[1]

·                    Java SDK 1.5.0_17

·                    Oracle 10g 10.2.0.4

Note: Ensure that you have sufficient file system free space to download, extract and install the patch.

System Backup

Prospect® 8.0.7 Interim Fix 6 from cannot be uninstalled. Back up the Prospect® system, including the Oracle schema before you proceed with the upgrade.

Installation Privileges Required

 

Privilege

Required

Oracle flexpm user DBA role

No

Root privilege required

No

Oracle sys user password set to default (change_on_install)

No

UNIX flexpm account is part of dba group

Yes

 

Server Upgrade Procedure

This interim fix is installed via the wminstall command.

 

Note: By default, during a product upgrade, wminstall performs the ps-mgr stop all command, which allows all currently running reports, maintenance jobs, loader jobs to complete before shutting down. To shorten the amount of time that the Prospect® server is down for an upgrade, you can specify for wminstall to perform the ps-mgr halt command instead, which forces the middleware to shut down immediately, and causes any currently-running reports, maintenance jobs, and loader jobs to fail. In this case, the user is responsible for ensuring the correct termination of processes and the release of shared resources.

To request that only a “halt” is performed, move the spec.xml file to a local directory and change the following statement in the spec.xml file, which is currently set to “stop all”:

<PRE_INSTALL language="java">middleware_down_up -e</PRE_INSTALL>

to the following:

<PRE_INSTALL language="java">middleware_down_up -h</PRE_INSTALL>

In either case, the upgrade process automatically restarts the product.

Pre Upgrade Installation Steps 

Disable server access in Prospect® Web

If the Prospect® Instance is accessed via prospect web disable access to its remote datasource in Prospect® Web using the Prospect® Web Admin Tool.

Stop Any Database Activity to Enable Upgrade

The upgrade may abort due to database activity, i.e., open Oracle sessions other than the upgrade session. This is normal intended behaviour and will leave the system in a consistent pre-upgrade state. Partition Maintenance jobs will give rise to this. Stopping Database Activity to Enable Upgrade. 7 describes how to deal with Database Activity prior to an upgrade.

Upgrade Installation Steps 

1.       Log on as user flexpm

2.       Source the Prospect® Environment to be upgraded.

If the server is running multiple Prospect schemas or the profile for the Prospect® instance to be upgraded is not configured to be executed on log in as the flexpm user, then the profile must be sourced before applying this upgrade. Go to the correct directory where the Prospect® instance to be upgraded is installed and source the environment.

 

For example, if Prospect® is installed in a vendor modular configuration and the path to FLEXPM_HOME is:  /u01/apps/WatchMark/FlexPM/vendor/ProspectBase

 

[flexpm] $ cd /u01/apps/WatchMark/FlexPM/vendor/ProspectBase

[flexpm] $  . ./.profile

 

Alternately, if a menu system is in place to allow selection of the Prospect® system to be upgraded from a list of installed Prospect applications, then select the appropriate option to source the environment.

 

3.       Create a temporary directory under $FLEXPM_HOME and copy the server tarball to this location

[flexpm] $ mkdir $FLEXPM_HOME/tmp

[flexpm] $ cp 8.0.7-PROSPECT-IF0006-server.tar.gz  $FLEXPM_HOME/tmp

[flexpm] $ cd $FLEXPM_HOME/tmp

 

4.       Untar the server tarball

[flexpm] $ gunzip 8.0.7-PROSPECT-IF0006-server.tar.gz

[flexpm] $ gtar -xvpf 8.0.7-PROSPECT-IF0006-server.tar

 

5.       Run the upgrade command

[flexpm] $ ./wminstall

 

Note: It is strongly recommended to run the previous command with the –preview option before performing installation to identify potential problems.

 

[flexpm] $ ./wminstall -preview

 

The installation of the upgrade might take a while to complete .You can view the installation progress from the log file (with filename like <YYYY>__<MM>__<DD>__<HH>__<MM>__<SS>) under /tmp or /var/tmp from another console during the installation for the installation progress.

Note: When upgrading Prospect®, the installation will use the spec.xml file in the same directory as wminstall. Specify the option -spec spec.xml if you changed it (for example to halt only Prospect server before performing installation)

 

Note: It is also possible to fully automate the upgrade using nohup and the -r <responseFile.txt> option for wminstall.

a.       Read the license agreement file, license.txt which will be in the $FLEXPM_HOME/tmp directory and make sure you understand the terms and conditions of the Prospect license.

 

b.       Edit the response file, responseFile.txt in the $FLEXPM_HOME/tmp directory and find the entry:

 

LICENSE_ACCEPTANCE = false

 

c.       Change the entry to the following to indicate that you agree to the terms and conditions of the Prospect license:

 

LICENSE_ACCEPTANCE = true

 

d.       Run the installation by entering the following commands:

 

[flexpm] $ nohup ./wminstall -r $FLEXPM_HOME/tmp /responseFile.txt </dev/null &

 

The output will look like:

 

Sending output to nohup.out

 

The screen output of the wminstall command will go to $FLEXPM_HOME/tmp/nohup.out. In addition, the usual install log will be generated in the /var/tmp directory.

 

e.       At this point wminstall is running via nohup. It is now safe to exit the console if you wish to. Type exit twice to quit from the console:

 

[flexpm] $  exit

You have running jobs.

[flexpm] $  exit

 

 

 

6.       Examine the Logs

After wminstall has completed, please examine the detail.log under the directory of $FLEXPM_HOME/audit/< YYYY>_<MM>_<DD>_<HH>_<MM>_<SS>_<PID> for any error messages.

Post-Upgrade Installation Instructions

Re-source the Profile

Log out and log back in as user flexpm and re-source the environment using the appropriate procedure as per the Upgrade Installation Steps above.

Verify That the Middleware is Running

Verify that the middleware started:

[flexpm] $ ps-mgr watch

Enable server access in Prospect® Web

If you disabled access to the Prospect® server from Prospect® Web, then use the admin tool to re-enable access to the corresponding data source in Prospect® Web.

Un-installation Procedure

This release cannot be uninstalled. This upgrade involves updates to the database or the metadata, therefore recovery from backup is the only way to reverse the changes made by this release. You must perform a full system backup before installing this patch. If needed, please refer to the "Backing up the Database" section of the Prospect Administration Guide. Please contact IBM customer support if you require further support.

Installing the Prospect® Client

Installation Instructions

1.       Copy 8.0.7-PROSPECT-IF0006-client.zip on your Windows system in a temporary directory.

2.       Unzip 8.0.7-PROSPECT-IF0006-client.zip.

3.       Go to the directory where you unzipped the file and run setup.exe

The installer creates the necessary system and application files, updates the system’s registry, and adds entries to Windows START menu.

Client Uninstall Procedure

To uninstall the Prospect client, use the ADD/REMOVE PROGRAMS component of the Windows Control Panel.

 

Important Notes:

Some files may not be removed after un-installation is complete. User is required to remove it manually if that happens. User can browse to the Program folder usually locates in C:\Program Files\Vallent\Prospect\Program to verify file existence and remove it manually if there is any. Otherwise, some of the program components would not get updated after upgrade installation.

List of Fixes

Fixes included in Prospect® 8.0.7.6:

Issue Tracking Number

Released In

Resolved Issue

IZ79897 / alm00155772

8.0.7.6

COVER OF HELP PAGES ON PM SERVER SHOWING EMPTY.

 

Fixes included in previous Prospect® 8.0.7 Interim Fixes:

Issue Tracking Number

Released In

Resolved Issue

IZ75091 / valnt00112440

8.0.7.5

ERRORS WHEN CREATING DEVICE INSTANCE.  SYSTEMID TO LONG.

IZ75321 / valnt00113897

8.0.7.5

TO AVOID POSSIBLE DEADLOCKS OCCURRING DURING DELETION OF USERS

IZ75776 / valnt00113709

8.0.7.5

PROSPECT CORE 8.9.6.7 CLIENT DUMPS .TXT FILES WHEN .XLSX OR .CSV EXPECTED.  CLIENT DOESN'T HAVE THE SAME ROW LIMIT.

IZ75926 / valnt00114303

8.0.7.5

IMPORT_DOCS.SH SCRIPT IS FAILING WHEN TRYING TO IMPORTINFORMATION FROM ANOTHER SERVER

IZ73236 / valnt00107545

8.0.7.4

SOFTALARM IS CLEARING TOO EARLY IF CLEARED THRESHOLDS ARE USED

IZ72202 / valnt00104850

8.0.7.4

OMMISSION IN 8.0.7.1 RELEASE NOTES

IZ72126 / valnt00104741

8.0.7.4

RELEASE NOTES NEED TO SPECIFY IF NOHUP CAN BE USED WITHWMINSTALL IN UPGRADES.

IZ69697 / valnt00103064

8.0.7.4

UPDATESCENARIO.SH FAILS WITH ORA-24331

IZ69152 / valnt00101892

8.0.7.4

NSBH & SBH NOT IDENTICAL

IZ61286 / valnt00095201

8.0.7.4

WMINSTALL PROCEEDS TO INSTALL WHEN GTAR FAILS

IZ70753 / valnt00103919

8.0.7.4

DETAIL LOG SHOWS SUCCESS / NO ERRORS DESPITE CRITICAL ORA ERRORS

IZ67526 / valnt00100377

8.0.7.3

8.0.7-AEMS-MOTCM01258596-ADDITIONAL TEXT TOKENS ARE REPLACED ATFIRST

IZ66906 / valnt00099989

8.0.7.3

WRONG MESSAGE DISPLAYED WHEN CREATING SOFT ALARM TEMPLATE IFMISSED TO FILL THE ADDITIONAL-TEXT FIELD.

IZ68023 / valnt00100745

8.0.7.3

8.0.7-AEMS-MOTCM01253172 - CLASSIC DICTIONARY UPGRADE FAILS

IZ66463 / valnt00097729

8.0.7.2

SNMP token $DEF_ALARM_ID is not supported in 8.0.7

IZ40829 / valnt00074087

8.0.7.1

THE AUTODOWNLOADER FAILS TO DOWNLOAD REPORTS AND DOES NOT CONTINUE WITH OTHER REPORTS ONCE STUCK ON ONE REPORT.

IZ56296 / valnt00092649

8.0.7.1

8.0.6 P5 AUTO DOWNLOADER CAUSE PROBLEMS IF SET TO ROTATE BETWEEN PROFILES

IZ56674 / valnt00092652

8.0.7.1

FOLLOWING THE PK SWAP CHANGE INTRODUCED IN PROSPECT CORE PATCH 8.0.6.3, PM_DAILY MOVE AND ANALYZE CHANGES ARE NEEDED

IZ59321 / valnt00093826

8.0.7.1

SUMMATION JOB WILL NOT COMPLETE AFTER CORE PATCH 8.0.6.3

IZ59357 / valnt00093835

8.0.7.1

EXTERNAL SOFT ALARM PROCESSING SLOW AFTER CORE 8.0.6.3 PATCH

IZ61977 / valnt00096047

8.0.7.1

PROSPECT REPORTS RUN LONG WHEN THE DATE TIME SCOPE INCLUDES NON-CONSECUTIVE DATE TIME SCOPE

valnt00093052

8.0.7.1

Code for wml_load.sql.create_temp_tables fails with ORA-01430.

valnt00094052

8.0.7.1

Merge Join Cartesian Rule.

valnt00094064

8.0.7.1

Health Check command fails on PM server.

valnt00094124

8.0.7.1

“sched_license.in_use” counter was not decrementing correctly causing PM SA

valnt00094198

8.0.7.1

createinstance.sh script will not create system level entity

valnt00094267

8.0.7.1

Partition maintenance first run fails. ORA error's were found in the bdump folder

valnt00095169

8.0.7.1

Analyze Job creating invalid statistics

valnt00095520

8.0.7.1

Loading flexpm environment take's too much time.

valnt00095627

8.0.7.1

Analyze job computes bad stats on certain classic report tables causing performance problems

valnt00095653

8.0.7.1

Autoclean job hangs cleaning active_task/active_job

valnt00096835

8.0.7.1

Add support for elemprotect to pweb/classic rep-gens

Known Issues

There are no known issues in this release.

Documentation Addendums

Setting limit/restriction on historical data for BH computation

There is an optional system variable called BH_COMPUTE_DAYS that can be set to limit the days that are included in the stored summary calculations.

 

Rather than including data dated back to the last available or first needed dates, the computation goes back the number of days specified by BH_COMPUTE_DAYS (the value must be greater than 1 or it is ignored).

 

This allows restriction of the amount of historical data the BH processes if no data is loaded, so keeping the BH computation fast.

 

The following steps are to add and set value to INTEGER:

1.      Log on to the database by typing the following command:

      $ sqlplus $DB_CONNECT

 

2.      Run the following SQL:

SQL> begin

   2 exec wm_sysval.newsysval(‘BH_COMPUTE_DAYS’,'<NO_OF_DAYS>'); commit;

   3 end ;

   4 /

 

Note: The <NO_OF_DAYS> should be replaced with desired integer value.

 

3.      Exit the sqlplus.

 

The following steps are to modify BH_COMPUTE_DAYS value:

4.      Log on to the database by typing the following command:

   $ sqlplus $DB_CONNECT

 

5.      Run the following SQL:

SQL> begin

   2 wm_sysval.forceSysVal( 'BH_COMPUTE_DAYS',<NO_OF_DAYS> ); commit;

   3 end ;

   4 /

 

Note: The <NO_OF_DAYS> should be replaced with desired integer value.

 

6.      Exit the sqlplus.

 

 

The following steps are to remove the system variable:

1.      Log on to the database by typing the following command:

   $ sqlplus $DB_CONNECT

 

2.      Run the following SQL:

SQL> begin

   2 wm_sysval.deleteSysVal(‘BH_COMPUTE_DAYS’); commit;

   3 end ;

   4 /

 

3.      Exit the sqlplus.

 

Important Note:

The system value may be applied prior to upgrading to version 8.0.7.6.  However, this takes effect after 8.0.7.6 or greater is installed.

Stopping Database Activity to Enable Upgrade

The upgrade asserts that there are no other active Oracle sessions for the instance being upgraded.

Scenarios that may give rise to this include the following,

  • Partition Maintenance
  • Dataloading (e.g., backloading) in a multi instance setup on the same database host

 

This appendix describes how to deal with each of these scenarios.

Partition Maintenance

Partition maintenance jobs may cause the upgrade to abort, this is normal. Upgrade may be postponed until partition maintenance is completed or partition maintenance may be stopped and prevented from restarting using the following procedure.

 

Note that this procedure may also stop partition maintenance session on other instances on a multi instance installation.

 

1.       Log on as user flexpm

2.       Using the system administrator password, connect to sqlplus as the sysdba user

[flexpm] $ sqlplus sys/<SYSPASSWD>  as sysdba

 

3.       Run the following SQL,

 

-- Kill off part_maint jobs before upgrade
DECLARE
BEGIN
  FOR indx1 IN (SELECT job
                  FROM user_jobs
                 WHERE what LIKE
'%part_maint.part_session%') LOOP
    dbms_job.remove(indx1.job);
  END LOOP;
  COMMIT;
END;
/

-- Remove any part_maint sessions that may still be running for partition maintenance.
DECLARE lv_session_info VARCHAR2(
100);
lv_sqlstr VARCHAR2(
300);
BEGIN
  FOR indx1 IN (SELECT sid,
                       serial#
                  FROM v$session
                 WHERE module LIKE
'Part%') LOOP
    BEGIN
      lv_session_info :=
'''' || indx1.sid || ',' || indx1.serial# || '''';
      lv_sqlstr       :=
'ALTER SYSTEM KILL SESSION ' || lv_session_info ||
                        
' IMMEDIATE';
      EXECUTE IMMEDIATE lv_sqlstr;
    EXCEPTION
      WHEN OTHERS THEN
        NULL;
    END;
  END LOOP;
  COMMIT;
END;
/

Dataloading on Multi Instance Installation

If there is extensive data loading ongoing in another instance that shares the same database host as the upgrade target instance it is possible that there will be Row exclusive table locks that will cause the upgrade to abort. This is normal behaviour for the upgrade process. The upgrade may be postponed until the data loading has completed or data loading may be suspended in the instances until the upgrade has completed.

 

To suspend data loading in other instances use the following procedure:

 

1.       Log on as user flexpm

2.       Suspend the sentry

[flexpm] $ ps-mgr suspend sn

3.       Run ps-mgr watch and wait for all loaders to finish

[flexpm] $ ps-mgr watch

4.       Proceed with the upgrade.

5.       Resume data loading by resuming the sentry

[flexpm] $ ps-mgr resume sn

Copyright and Trademark Information

http://www.ibm.com/legal/copytrade.shtml

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Document Change History

Created/Revised By:

Date of Creation/Update:

Summary of Changes:

Mike Liew Ing Huey

28 June 2010

First Draft – QA Drop 1

Mike Liew Ing Huey

18 July 2010

Final Draft – QA Drop 2

Mike Liew Ing Huey

30 July 2010

Release








[1] These upgrade instructions refer to IBM Prospect® only. If you are upgrading IBM Prospect® for Motorola CDMA/EVDO, please refer to the separate readme file which will be shipped with that product.