Descriptions and Formulas

KUB_Comp_Offline The specified Siebel Server component is not online. Examine logs to determine why the component is not online. Attempt to establish communications to the component or restart the component process. The default configuration has the following SQL syntax:

*IF *VALUE KUB_COMP_DETAIL.Run_State *EQ 'Not Online'

This situation is evaluated every 15 minutes.

KUB_Comp_Shutdown The specified Siebel Server component is shut down. Examine logs to determine why the component shut down. Attempt to restart the Siebel Server component. The default configuration has the following SQL syntax:

*IF *VALUE KUB_COMP_DETAIL.Run_State *EQ 'Shutdown'

This situation is evaluated every 15 minutes.

KUB_Comp_Unavailable The specified Siebel Server component is not available. Examine logs to determine why the component is not available. Attempt to restart the Siebel Server component. The default configuration has the following SQL syntax:

*IF *VALUE KUB_COMP_DETAIL.Run_State *EQ 'Unavailable'

This situation is evaluated every 15 minutes.

KUB_Active_Task_Count_High The number of tasks running in the Siebel Server is too high. Check the List Components workspace to determine which individual components are running more tasks than expected. The default configuration has the following SQL syntax:

*IF *VALUE KUB_SIEBEL_SUMMARY.Active_Task_Count *GE '5'

This situation is evaluated every 15 minutes.

KUB_Active_Task_Count_Low The number of tasks running in the Siebel Server is too low. Check the List Components workspace to determine which individual components to running fewer tasks than expected. The default configuration has the following SQL syntax:

*IF *VALUE KUB_SIEBEL_SUMMARY.Active_Task_Count *LE '0'

This situation is evaluated every 15 minutes.

KUB_FileSys_Space_Avail_Crit File system space available to the Siebel Server is very low. Increase free space by compressing archived logs and logs of inactive components, by removing archived Siebel logs or non-Siebel files, by removing any core dumps, or by adding disk capacity to the Siebel Server. The default configuration has the following SQL syntax:

*IF *VALUE KUB_FILE_SYSTEM.Percent_Free *LT '5'

This situation is evaluated every 15 minutes.

KUB_FileSys_Space_Avail_Warn The file system space available to the Siebel Server is low. Increase free space by compressing archived logs and logs of inactive components, by removing archived Siebel logs or non-Siebel files, by removing any core dumps, or by adding disk capacity to the Siebel Server. The default configuration has the following SQL syntax:

*IF *VALUE KUB_FILE_SYSTEM.Percent_Free *LT '10' *AND *VALUE KUB_FILE_SYSTEM.Percent_Free *GE '5' 

This situation is evaluated every 15 minutes.

KUB_Server_Space_Used The space occupied by the files for this Siebel Server is large. Increase free space by compressing archived logs and logs of inactive tasks, by removing archived Siebel logs or non-Siebel files, by removing any core dumps, or by adding disk capacity to the Siebel Server. The name of the directory is specified in the Siebel agent configuration parameter: Siebel Server base install directory. The default configuration has the following SQL syntax:

*IF *VALUE KUB_FILES.Type *EQ '1' *AND *VALUE KUB_FILES.Percent_of_File_System_Used *GT '80' 

This situation is evaluated every 15 minutes.

KUB_Log_Dir_Space_Used The space occupied by the Siebel Server log directory is large. Increase free space by compressing archived logs and logs of inactive tasks, by removing archived Siebel logs or non-Siebel files, by removing any core dumps, or by adding disk capacity to the Siebel Server. The sub-directory name on UNIX is enterprises/ENTERPRISE/SERVER/log; on Windows it is log, and it is contained in the directory specified in the Siebel agent configuration parameter: Siebel Server base install directory. The default configuration has the following SQL syntax:

*IF *VALUE KUB_FILES.Type *EQ '2' *AND *VALUE KUB_FILES.Percent_of_File_System_Used *GT '25' 

This situation is evaluated every 15 minutes.

KUB_Log_File_Size The Siebel Server main log file is too large. Examine the Siebel Server log file for an error condition that needs to be corrected. Increase free space by compressing archived logs and logs of inactive tasks, by removing archived Siebel logs or non-Siebel files, by removing any core dumps, or by adding disk capacity to the Siebel Server. The file name on UNIX is enterprises/ENTERPRISE/SERVER/log/ENTERPRISE.SERVER.log; on Windows it is log/ENTERPRISE.SERVER.log. The default configuration has the following SQL syntax:

*IF *VALUE KUB_FILES.Type *EQ '2' *AND *SCAN KUB_FILES.File_Name *EQ '.log' *AND *VALUE KUB_FILES.Percent_of_File_System_Used *GT '5' 

This situation is evaluated every 15 minutes.

KUB_Log_File_Rate The Siebel Server main log file is filling too quickly. Examine the Siebel Server log file for an error condition that needs to be corrected. Increase free space by compressing archived logs and logs of inactive tasks, by removing archived Siebel logs or non-Siebel files, by removing any core dumps, or by adding disk capacity to the Siebel Server. The file name on UNIX is enterprises/ENTERPRISE/SERVER/log/ENTERPRISE.SERVER.log; on Windows it is log/ENTERPRISE.SERVER.log. The default configuration has the following SQL syntax:

*IF *VALUE KUB_FILES.Type *EQ '2' *AND *SCAN KUB_FILES.File_Name *EQ '.log' *AND *VALUE KUB_FILES.Size_Change_Last_Hour *GT '256' 

This situation is evaluated every 15 minutes.

KUB_Gateway_NS_Log_Space_Used The Siebel Gateway Name Server log directory is large. Examine the Gateway Name Server log files to determine the cause of the large log directory. The name of the directory is log, and it is contained in the directory specified by the Siebel agent configuration parameter: Siebel Gateway Name Server base install directory. The default configuration has the following SQL syntax:

*IF *VALUE KUB_FILES.Type *EQ '6' *AND *VALUE KUB_FILES.Percent_of_File_System_Used *GT '5' 

This situation is evaluated every 15 minutes.

KUB_Log_Archive_Space_Used The Siebel log archive directory is large. Increase free space by compressing archived logs and logs of inactive components or by removing archived Siebel logs using the DeleteArchivedLog action after optionally copying the files to another location. The sub-directory name on UNIX is enterprises/ENTERPRISE/SERVER/logarchive; on Windows it is logarchive, and it is contained in the directory specified in the Siebel agent configuration parameter: Siebel Server base install directory. The default configuration has the following SQL syntax:

*IF *VALUE KUB_FILES.Type *EQ '3' *AND *VALUE KUB_FILES.Percent_of_File_System_Used *GT '50' 

This situation is evaluated every 15 minutes.

KUB_Docking_Space_Used The space occupied by the files for this sub-directory is large. Examine the files in docking sub-directory to determine if Siebel users are using the directory space as expected. Check the age of the files in the outbox and inbox sub-directories. The default configuration has the following SQL syntax:

*IF *VALUE KUB_FILES.Type *EQ '4' *AND *VALUE KUB_FILES.Percent_of_File_System_Used *GT '25' 

This situation is evaluated every 15 minutes.

KUB_TxnProc_Space_Used Space occupied by files in this TXNPROC sub-directory is large. Examine the files in TxnProc sub-directory to determine if the client using the directory is operating correctly. Check the age of the files in the outbox and inbox sub-directories. The default configuration has the following SQL syntax:

*IF *VALUE KUB_FILES.Type *EQ '5' *AND *VALUE KUB_FILES.Percent_of_File_System_Used *GT '20' 

This situation is evaluated every 15 minutes.

KUB_Process_Data_Unavailable Unable to gather process data for this process. The agent was unable to gather performance data for the process. If the problem persists, the Process performance class might be disabled. To enable the process performance class you can use the tool at 'http://www.microsoft.com/windows2000/techinfo/reskit/tools/existing/exctrlst-o.asp' to enable the 'PerfProc' counter. Once this is enabled, restart the agent. The default configuration has the following SQL syntax:

*IF *VALUE KUB_AVAILABILITY.Type *EQ PROCESS *AND  *VALUE KUB_AVAILABILITY.Status *EQ PROCESS_DATA_NOT_AVAILABLE

This situation is evaluated every minute.

The condition specified in the situation evaluates to "True" after the situation is triggered 3 consecutive times.

KUB_Server_Down The Siebel Server process is not running. The Siebel Server process is stopped. The Siebel Server process is vital to the operation of the Siebel applications. The process should be started immediately. This can be accomplished with the 'Start Siebel Server' action. If the problem persists contact the Siebel administrator. The default configuration has the following SQL syntax:

*IF ( *SCAN KUB_AVAILABILITY.Name *EQ 'siebsrvr' *AND *VALUE KUB_AVAILABILITY.Status *EQ 'DOWN' ) *OR ( *SCAN KUB_AVAILABILITY.Name *EQ 'siebsvc' *AND *SCAN KUB_AVAILABILITY.Command_Line *EQ '-s siebsrvr' *AND *VALUE KUB_AVAILABILITY.Status *EQ 'DOWN' ) 

This situation is evaluated every 5 minutes.

KUB_Gateway_Name_Server_Down The Siebel Gateway Name Server process is not running. The Siebel Gateway Name Server process is stopped. The Gateway Name Server process is vital to the operation of the Siebel Enterprise. The process should be started immediately. This can be accomplished with the 'Start Gateway Name Server' action. If the problem persists contact the Siebel administrator. The default configuration has the following SQL syntax:

*IF ( *VALUE KUB_AVAILABILITY.Name *EQ 'gtwyns' *AND *VALUE KUB_AVAILABILITY.Status *EQ 'DOWN' ) *OR ( *SCAN KUB_AVAILABILITY.Name *EQ 'siebsvc' *AND *SCAN KUB_AVAILABILITY.Command_Line *EQ '-s gtwyns' *AND *VALUE KUB_AVAILABILITY.Status *EQ 'DOWN' ) 

This situation is evaluated every 5 minutes.

KUB_Connection_Broker_Down Siebel Connection Broker service is not running. The Siebel Connection Broker process is stopped. The Siebel Connection Broker process is vital to the operation of the Siebel Enterprise. The service should be started immediately. This can be accomplished with the 'Start Siebel Connection Broker' action. If the problem persists contact the Siebel administrator. The default configuration has the following SQL syntax:

*IF ( *VALUE KUB_AVAILABILITY.Name *EQ 'RESONATE_AGENT' *AND *VALUE KUB_AVAILABILITY.Status *EQ 'DOWN' ) *OR ( *SCAN KUB_AVAILABILITY.Name *EQ 'cdagentctl' *AND *VALUE KUB_AVAILABILITY.Status *EQ 'DOWN' ) 

This situation is evaluated every 5 minutes.

KUB_Server_Degraded Srvrmgr process is unresponsive or the agent is mis-configured. Check the Siebel agent logs and Siebel Server logs. Use Siebel agent configuration to verify that the values for Siebel Enterprise, Gateway Name Server and Admin ID and password are correct. The default configuration has the following SQL syntax:

*IF ( ( *SIT KUB_Server_Up *EQ *TRUE *AND *SIT KUB_Server_State_Unknown *EQ *TRUE ) *OR ( *SIT KUB_Object_Problem *EQ *TRUE ) ) 

This situation is evaluated every 5 minutes.

KUB_Comp_CPU_Crit The CPU utilization for a Siebel Server component is very high. Check the logs of the specified component, including the number of concurrent users and requests serviced by this component. The default configuration has the following SQL syntax:

*IF *SCAN KUB_AVAILABILITY.Name *EQ 'siebmtsh' *AND *VALUE KUB_AVAILABILITY.Percent_Processor_Time *GE '80' 

This situation is evaluated every 5 minutes.

The condition specified in the situation evaluates to "True" after the situation is triggered 2 consecutive times.

KUB_Comp_CPU_Warn The CPU utilization for a Siebel Server component is high. High CPU usage indicates that the component is overworked or unresponsive. Check the logs of the specified component, including the number of concurrent users and requests serviced by this component. The default configuration has the following SQL syntax:

*IF *SCAN KUB_AVAILABILITY.Name *EQ 'siebmtsh' *AND *VALUE KUB_AVAILABILITY.Percent_Processor_Time *GE '70' *UNTIL ( *SIT KUB_Comp_CPU_Crit )

This situation is evaluated every 5 minutes.

The condition specified in the situation evaluates to "True" after the situation is triggered 2 consecutive times.

KUB_Server_CPU_Crit The CPU utilization for the Siebel Server is very high. Check the main log file, including the number of concurrent users and requests serviced by this component. The default configuration has the following SQL syntax:

*IF *SCAN KUB_AVAILABILITY.Command_Line *EQ 'siebsrvr' *AND *VALUE KUB_AVAILABILITY.Percent_Processor_Time *GE '80' 

This situation is evaluated every 5 minutes.

The condition specified in the situation evaluates to "True" after the situation is triggered 2 consecutive times.

KUB_Server_CPU_Warn The CPU utilization for the Siebel Server is high. Check the Siebel Server log file, including the number of concurrent users and requests serviced by this process. The default configuration has the following SQL syntax:

*IF *SCAN KUB_AVAILABILITY.Command_Line *EQ 'siebsrvr' *AND *VALUE KUB_AVAILABILITY.Percent_Processor_Time *GE '70' *UNTIL ( *SIT KUB_Server_CPU_Crit )

This situation is evaluated every 5 minutes.

The condition specified in the situation evaluates to "True" after the situation is triggered 2 consecutive times.

KUB_Server_Process_Size The virtual memory (MB) used by the server process is large. Check the Siebel Server log, including the number of concurrent users and requests serviced by this process. The default configuration has the following SQL syntax:

*IF *SCAN KUB_AVAILABILITY.Command_Line *EQ 'siebsrvr' *AND *VALUE KUB_AVAILABILITY.Virtual_Size *GE '2000' 

This situation is evaluated every 15 minutes.

See also:

Organization of the Predefined Workspaces