Routines for calls.kb


CallEvent

File Name

calls.kb

Syntax

CallEvent( REF call: ResumeRecord )

Parameters

call-resume record

Returns

None

Side Effects

None

Description

This event is the summary call event.

Dialog Forms Called

None


ClearScreen

File Name

calls.kb

Syntax

ClearScreen

Parameters

None

Returns

Nothing

Side Effects

None

Description

This procedure clears the Call Registration dialog box and sets it to a fresh state.

Dialog Forms Called

calls.dfc[call_registration]


SelectProblems

File Name

calls.kb

Syntax

SelectProblems

Parameters

None

Returns

None

Side Effects

None

Description

Determines which problems to display on the Problem History tab on the Call Registration dialog box, based on configuration settings in the Call Defaults tab in Call\Problem settings.

Dialog Forms Called

None