Tivoli Problem Management Routines List


AcceptNewSiteInfo

AdaptAPIInit

AddAllCallElements

AddComponent

AddECI_Call

AddECI_Comments

AddECI_Customer

AddECI_Message

AddECI_Status

AddItem

AddModule

AddProblemHistoryAndDisplayMessage

AddProblemHistoryForECI

AddProblemHistoryForECI_Call

AddProblemHistoryRecord

AddSolution

AddSystem

AddWorkHistoryRecord

ADLCacheInit

ADLTerminateInstance

AID_TextCreateSearchString

AidAEVEvent

AidInquiryEvent

AidMainEvent

AidtoSolution

AllAidsEvent

AllowAnonymousCallers

AllowMultipleCallReg

ArchiveECI

ASGetSCIM

ASGiveComponent

ASGiveItem

ASGiveModule

ASGiveSCIM

ASGiveSystem

ASLoadComponent

ASLoadItem

ASLoadModule

ASLoadProblemCodes

ASLoadSystem

AssembleSelect

AssociatedProblemType

AssociateProblemType

AssociateProbWithCall

AttachRemoteCall

AutoAddSCIM

BprReportMain

BrowseGroups

BrowseUsers

BuildFlatCallHistString

BuildWhereString

BulkRemoteProblemTransfer

BulkStatusEvent

BulkTransferEvent

BulkTransferSolutionEvent

CallEvent

CallHistoryAEVEvent

CallHistoryInquiryEvent

CallHistoryMainEvent

CallOnlyRegister

CallProblemConfigurationEvent

CheckContactDefault

CheckCurrentSite

CheckLocationDefault

ChooseAidEvent

ClearScreen

CloseConnection

CloseQueue

ClosureViewerEvent

CollectProbTransferInfo

CommandHelpEvent

CompletionFailure

ComponentsAEVEvent

ComponentsMainEvent

ConfigEvent

ConfigureECI

ConfigureECIEvent

ConfirmECI_Customer

ConfirmEnd

ConfirmOrAddECI_Customer

ContructECIMessage

CoreConfigurationEvent

CountWorkHist

CreateBroadcastProbChangeWork

CreateInfoWork

CreateProblemWindow

CreateRemoteCallTransferWork

CreateRemoteProbTransferWork

CreateRTConfigDialog

CustomerAEVEvent

CustomerInquiry

CustomerMainEvent

DAID_CountDiags

DAID_RequestAid

DAID_RequestStartDiagnostics

DateClause

DefaultCallCode

DefaultSeverity

DeleteComponent

DeleteDiagnosticAid

DeleteECI_Call

DeleteECI_Comments

DeleteECI_Status

DeleteHypernode

DeleteItem

DeleteModule

DeleteProblemCode

DeleteProblemType

DeleteRemoteLOCATION

DeleteRemoteOrganization

DeleteRemoteSOLUTION

DeleteRemoteUserOrGroup

DeleteSeverityLevel

DeleteSystem

DeleteWorkHistoryRecord

DestroyProblemWindow

DetermineSelectList

DiagnosticConfigurationEvent

DictionaryAEVEvent

DictionaryMainEvent

DispatchEvent

DispatchEVEvent

DoADLMatchSecure

DoCallHistoryInquiry

DoCallInquiry

DoCommonProblemInquiry

DoCRContactInquiry

DoCRInventoryInquiry

DoDispatchInquiry

DoErrorMessageInquiry

DoHotNewsInquiry

DoMultipleSessions

DoProblemInquiry

DoSiteInquiry

DoSolutionsInquiry

DoTransfer

DoTransferInquiry

DoWorkWithProblem

EA_CreateProblemTicket

ECI_CallStatusInquiry

ECI_Out_QueueSize

ECICallStatusEvent

ECICallStatusInquiryEvent

ECICommentsAEVEvent

ECIDateToPrettyDate

ECILogon

ECIMessagesAEVEvent

ECIMonitor

ECIStatusAEVEvent

ECITimeToPrettyTime

ECIToClosure

EndPerformFreezeProblem

EndPerformTransferCall

EndSaveProblemState

EnqueueCall

EnqueueECI_Comments

EnqueueECI_Status

EnqueueMessage

EquipAPIInit

EventMakeHyperButton

ExactScimClause

ExpandProblemIDToken

FindComponent

FindItem

FindModule

FindProblemType

FindSystem

FlatEvent

ForceTo3t

FuzzyLocationClause

FuzzyScimClause

GenerateADLSCIMClause

GenerateCommonSelect

GenerateErrorSelect

GenerateHNSelect

GenerateHyperSelect

GetAidDialogFileName

GetControlTables

GetDefaultCloseProbCode

GetDefaultOpenProbCode

GetDefaultTransferProbCode

GetECIDate

GetECITime

GetEntrypoint

GetGotoNodes

GetHostNames

GetHyperNodeWithID

GetLastSiteUpdate

GetMetaPos

GetMultipleRoots

GetNextProbHistTime

GetNextProblemId

GetProblemRTSites

GetQueuedRemoteWork

GetRecordPos

GetSCIMLevel

GetSiteConnection

GetSiteIndex

GetStatus_Desc

GetWindowContext

GiveProblemWindowFocus

GroupClause

HyperNodetoSolution

Initialization

Initialization

Initialize

initialize

InitializeAutoNotificationInfo

InitializeClosureServer

InitializeHyperSolutionFields

InitializeTPM

InitializeTransferAgent

InitialPerformFreezeProblem

InitialPerformTransferCall

InitialSaveProblemState

InitilaizeArrays

InquireCallHistories

InquireDictionary

InquireDispatchCalls

InquireProblems

InquireSites

InquireSolutions

InquiryDictionaryEvent

InsertComponent

InsertItem

InsertModule

InsertProblemCode

InsertProblemType

InsertSeverityLevel

InsertSystem

InvalidateKeyWordList

IsComponentLocal

IsItemLocal

IsModuleLocal

IsProblemLocal

IsRemoteTransferViable

IsSCIMLocal

IsSiteQualifiedIDRemote

IsSolutionActivated

IsSystemLocal

IsTransferLocalForNONSiteIDProb

ItemsAEVEvent

ItemsMainEvent

Left0Pad

LoadAllActions

LoadComponent

LoadEntryPoints

LoadItem

LoadModule

LoadProblemCodes

LoadProblemType

LoadSeverityLevels

LoadSystem

LoginEvent

LookUpClientWindowHandle

Main

Main

Main

MainEvent

ModulesAEVEvent

ModulesMainEvent

MoveAllLeft

MoveAllRight

MoveAllSitesLeft

MoveLeft

MoveRight

MoveSiteLeft

NotifyTypeAEEvent

NotifyUserGroupAEEvent

OpenConnection

OpenQueueForGet

OpenQueueForPut

PackageCall

PaintReports

ParseAndAddMessage

ParseECIMessage

PerformADLUpdate

PerformSolveWith

PickNodeEvent

PickTransferTargetSubEvent

PlaceCallEvent

PlaceECICall

PopHotNews

PostDDMDataToSite

PostRemoteWorkRequest

PrependSiteID

PrettyDateToECIDate

PrintProblemEvent

PrintProblems

PrintReportBody

PrintReportBody

PrintReportTitle

PrintReportTitle

ProblemHistoryMainEvent

ProblemInquiryEvent

ProblemTrans

ProcessASingleClosure

ProcessAssignedRecord

ProcessAssignedRecord

ProcessATask

ProcessCallAttachment

ProcessCallTransfer

ProcessChangeLocation

ProcessChangeOrganization

ProcessChangeSOLUTION

ProcessChangeUserOrGroup

ProcessClosureCompleted

ProcessClosureRecord

ProcessControlTables

ProcessControlTablesRequest

ProcessDeleteLocation

ProcessDeleteOrganization

ProcessDeleteSOLUTION

ProcessDeleteUserOrGroup

ProcessFailedControlTables

ProcessFailedUpdate

ProcessIncomingWork

ProcessMissedClosureRecords

ProcessMissedLWRecords

ProcessMissedRTRecords

ProcessProblemChange

ProcessProblemStatus

ProcessProblemTransfer

ProcessProblemUpdateRequest

ProcessRecord

ProcessRecord

ProcessRejectedMessage

ProcessRemoteCompletion

ProcessRemoteWorkRecord

processRetString

ProcessSynchUsersGroups

ProcessTransferBackReq

ProcessWorkHist

PurgeSolutions

QueryAndFilterSystems

QueryCallCodes

QueryCallData

QueryCauses

QueryComponents

QueryItems

QueryModules

QueryProblemCodes

QueryProblemTypes

QuerySeverityLevels

QuerySystems

QuerySystemsByOrgs

QueueGet

QueuePut

ReadConfig

Rejected

RemoteWorkDataEvent

RemoveDispatch

RemoveNonnumeric

RemoveRemoteWorkTask

ReplaceECI_Comments

ReplaceECI_Status

ReplicateLocation

ReplicateOrganization

ReplicateRemoteUserOrGroup

ReplicateSOLUTION

ReportMain

ReqProblemUpdate

RequestAid2T

RequestAid3T

RequestCallConfig

RequestCallDispatch

RequestCallRegister

RequestControlTables

RequestControlTables

RequestCoreConfig

RequestDiagConfig

RequestInquireCallHistory

RequestInquireDispatchCalls

RequestInquireSites

RequestProblemUpdate

RequestPullRemoteProblemBack

RequestRemTransConfig

RequestTransferBack

ResetValuesInArray

ResetValuesInArray

ResumeEvent

RetrieveLocalSiteID

RightSpacePad

RTAPIInit

RTPanel

RTPanelEvent

RTStatusMainEventHandler

RunReportsHelper

RunUnAttended

SCIM_Cache_Event

ScrubWorkForProblem

SearchSites

SelectCustomer

SelectLocalSite

SelectProblems

SelectProblems

SendCompletion

SendControlTables

SendInfoData

SendProblemUpdate

SetCallHistoryInquiryRange

SetDispatchInquiryRange

SetProblemCode

SiteDisplayAEV

SiteDisplayInquiry

SOL_TextCreateSearchString

SolutionMainEvent

SolutionSelection

SolutionsInquiryEvent

SplitString

StartCall

StatusHistoryEvent

SynchUsersAndGroups

SynchUsersAndGroups

SystemsAEVEvent

SystemsMainEvent

TextIsEnabled

TextIsInstalled

TextSetEnabled

TransactionCompleted

TransactionReceived

TransferAgentEvent

TransferCall

TransferCall

TransferProblem

TSDSendClosureToServer

TypeInContext

UnCacheSCIM

UnpackageCall

UnpackageProblem

UpdateAllCallElements

UpdateArrayValues

UpdateArrayValues

UpdateECI_Call

UpdateECI_CommentsErrorCode

UpdateForResolution

UpdateLocalSite

UpdateUserOnTransfer

UpdateWorkHistoryRecord

UseDescriptionAsStatus

UseSolution

ValidatePhoneNum

ValidateSite

WaitingEvent

WasCallCreatedByEA

WasProbCreatedByEAOrANewProb

WorkHistoryMainEvent

WorkOnCallDispatch

WorkWihEquipment

WorkWithCallErrors

WorkWithCommentErrors

WorkWithECICalls

WorkWithECICustomers

WorkWithECIMessages

WorkWithEscalationProfile

WorkWithProblemHistories

WorkWithStatusErrors

WorkWithWorkHistories

WriteConfig

WWCallErrorsMainEvent

WWCommentsErrorsMainEvent

WWECICallsMainEvent

WWECICommentsEvent

WWMessagesMainEvent

WWStatusErrorsMainEvent