IBM Tivoli Software IBM Tivoli Software

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Limitations

Defect 240380: When performing an Inventory file system scan using file filters, the scan might not work as expected: all files, not only the files listed in the filters, are reported by the tivfscan.mif file.

Defect 239580: When performing an Inventory scan for detecting the patches installed, the tivpatchscan.mif file is not created, the Inventory scan might fail and the log file display the 52 error code.

First workaround: The error is in WUA and might need OS-vendor support. In some cases, the problem is resolved by running the following Windows script:

resetWUA.cmd

This is an as-is script which can be downloaded from the Microsoft Web site. It runs only on Windows XP and Windows 2003 platforms.

Second workaround: If you have not solved the problem using the first workaround, or if you have other Windows platforms, install WUA 3.0 version 7.4.7006.226.

The Windows Update Agent (WUA) can be updated from the following Microsoft Web site:

http://msdn.microsoft.com/en-us/library/aa387285(VS.85).aspx

Defect 59806: A patch installation might fail with exit code 1641. The workstation is automatically rebooted, and the patch installation is completed when the workstation restarts. If the patch installation was performed using an activity plan, also the activity plan fails. Use the wsecrprt command to verify the patch installation.

Defect 59828: An activity plan for installing Microsoft service packs might fail. In the Software Distribution log file, one or more patches, contained in the service pack, fail with exit code 1642. This exit code does not mean that the service pack installation has failed, it means that the specific patch is not needed because the specific software module you are trying to upgrade is not present.

Defect 59811: The "2007 Microsoft Office Suite Service Pack 1" installation fails. If you perform a query in Patch Management using the wsecrprt command, the patch is missing. Despite this error, in most cases the patch has been installed correctly. Verify the patch installation from the Add or Remove Programs list of the Windows operating system. A ticket has been opened to Microsoft for this software limitation.

APAR IZ16608: If you have problems because the 64-characters size of the KEYBOARD_TYPE column of the COMPUTER table is too small, the fix introduced by APAR IY68842 with Tivoli Configuration Manager Version 4.2.3 Fix Pack 4, which enlarges the KEYBOARD_TYPE column to 128 characters, does not apply if the following conditions are met:

In this case you can solve this issue by running from the database vendor interface the following SQL statement against the Inventory database:

alter table COMPUTER alter column KEYBOARD_TYPE set data type varchar(128);

APAR IY88658: The SSL connection is not supported for the Enterprise Directory Query component.

Defect 58552: When running an activity plan to install a patch on a Windows 2000 Advanced Server, the patch installation might fail with exit code 1. The problem is generated by the way parameters are parsed by the operating system.

As a workaround to successfully install the patch, you must modify the inhibit_parsing key. Inhibit parsing prevents the standard parsing of the values passed to the patch installation script. To modify the value of the inhibit_parsing key, perform the following steps:

  1. In the Patch Management policy region, locate the patch that you are trying to install and unbuild it by converting the software package
  2. Launch the Software Package Editor and edit the Execute Program object named $(temp_dir)\Hotfix\$(EXE)
  3. Select Advanced
  4. Clear the Inhibit Parsing check box
  5. Save and close the modified software package
  6. Rebuild the software package by converting it
  7. Distribute the software package only to the endpoints on which the distribution failed previously.

Refer to the IBM Tivoli Configuration Manager: Reference Manual for Software Distribution and IBM Tivoli Configuration Manager: User's Guide for Software Distribution for more information about the inhibit parsing option.

Defect 201407: If the Common Inventory Technology (CIT) package is installed on the endpoint in transactional mode, and the following commit operation is not performed or fails, a subsequent transactional installation of the same package fails with RC=10.

To avoid this problem, before installing CIT, you must perform the commit operation or manually uninstall CIT. This problem might occur especially when you install CIT using an inventory scan.

Defect 200891: After the installation of this fix pack, the first distribution of an Inventory Profile might end showing an error message. This happens when the profile is configured to run a hardware scan with Data Options set as "Update with differences" and on the endpoint there is already the tivhscan.bk1 file. The encountered error is the following:

Q MethInit ** Exception caught in run_impl: MIF parse error: 
Type mismatch for group. 

The problem does not occur when distributing an Inventory Profile configured to run a hardware scan with Data Options set as "Replace with current results".

Defect 184765: In an environment where Hub and Spoke Rim hosts refer to the same RDBMS and where Spoke regions are upgraded before the Hub region, in the period between upgrade of the Spokes and upgrade of the Hub signature matching signature scans can only be requested from the Hub region.

Defect 182062: In IBM® Tivoli® Configuration Manager, Version 4.2.3 Fix Pack 3, the legacy scan for USB devices on Itanium machines has been disabled because of a Microsoft® problem.

Defect 181204: When you distribute a hardware scan profile to a Windows® 2003 with an AMD Opteron processor, the processor being detected is incorrect. It results in "Pentium® M" instead of "AMD Opteron Family" because of a Microsoft problem.

Defect 58779: In the Distribution Status Monitor and Activity Planner Monitor GUIs running with JRE 1.3.1 on Windows Vista, the time is always displayed in GMT time zone. This is a bug of JRE 1.3.1 on Windows Vista operating system: the TimeZone.getDefault() method returns GMT whatever the operating system locale. As a result, all Java GUIs on Windows Vista have this problem.

Defect 58827: Message sent to the Activity Plan Monitor and stored in the activity plan database are truncated if their length is greater than the length defined in the schema. All the messages, except for Tivoli Provisioning Manager for Operating System Deployment messages, are truncated at the end. The Tivoli Provisioning Manager for Operating System Deployment messages are truncated at the beginning because they start with the copyright information, which is not useful for the error explanation.


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