Active Event List view

The Tivoli Enterprise Portal enables you to collect event information from your monitored network resources and display them in a single workspace. As well as observing situation events in the situation event console view and in the message log view, you can also see events from your Netcool/OMNIbus server when you drop an Active Event List view into a workspace and log in to the server.

When event synchronization has be configured on the OMNIbus server and the Tivoli Enterprise Monitoring Server, situation events are forwarded to the OMNIbus server and displayed in the Active Event List along with the Netcool events.

Adding a Active Event List view to the workspace

What the view shows

Manipulating the view

What to do if the view is disabled

Your user ID must have Workspace Author Mode permission to use this function.


Adding an Active Event List view to the workspace

Netcool/OMNIbus is a service-level management system that collects event information from many data sources throughout your enterprise. The Active Event List displays color-coded events and enables you to take action on them. Follow these steps to log on to the OMNIbus server and create an Active Event List view:

  1. Open the workspace where you want the Active Event List view.

    The view will show events from the managed systems assigned to this branch of the Navigator. For example, if you add it to a workspace for the Linux Systems Navigator item, all the Linux-based managed systems on this branch of the Navigator will be included in the event reporting.

  2. If you want the view to occupy a new pane, click Split Vertically or Split Horizontally in one of the views.

  3. Click Active Event List.

    The mouse pointer changes to the view icon (hand icon on Linux). If you get the wrong icon or decide not to add the view, press Escape or click somewhere in the toolbar.

  4. Click inside the view where you want to place the Active Event List.

    After you click, the old view is replaced by the Active Event List view, and a login or configuration window may display.

  5. If the Netcool Active Event List Login window opens, complete the fields to specify the Active Event List managed host and your user ID.

    This window opens when you open or create an Active Event List view the first time during this portal work session. You will not be requested to log in again until you close down the portal client, then restart it.

  6. If the Active Event List Configuration windows opens, select a template filter or entity to apply.

    After you click OK, the query is issued and all active events are retrieved from the alert repository. The systems that are reporting events to this view are those assigned to the current Navigator item.

    Additional windows for viewing event details and running IBM Tivoli Monitoring tasks can be launched from the pop-up menu for this view.

  7. To keep the Active Event List view in this workspace for future work sessions, click Save to update the workspace properties with the new view; or click File > Save Workspace As to save this as a new workspace and leave the original workspace unchanged.

  8. During this portal work session, you will remain logged on to the OMNIbus server. When you return to this view in a future work session, the configuration information you entered will be remembered; the view that was saved with the workspace is displayed after you successfully log in to the server.

Note: If you are connected to the Tivoli Enterprise Portal Server through your browser, be sure to recycle the browser before attempting to log in again. Otherwise, any Active Event List views you add to workspaces will not receive events.

What the view shows

The Active Event List is an interactive table view that displays the Netcool/OMNIbus alerts from the systems that are associated with the current Navigator item.

The Active Event List view in a Tivoli Enterprise Portal workspace also shows situation events that have been forwarded to the OMNIbus server. The columns chosen for the view are dictated by the OMNIbus template or entity. An empty field in a forwarded situation event, such as the Node field in the view example, means that no field of that name exists for the situation's attribute group.

Active Event List

http://192.166.9.80:41101/Class=12000 and RAD_FunctionType not in ('Raw','CumulativeDurationFixedTimeWindo')-ServiceState@NCOMS/

 

Alert ID

Node

Count

Last

Summary

2888

shark

1

 

Solaris_Memory_Utilitization_Warningn ON solaris2

3634

 

1

 

A process running on has connected as username fred

3822

shark

8

 

Attempt to login as root from host shark failed

3723

mother.not.ibm.com

1

 

A RAD;Impact rocess running on has connected as...

3821

mother.not.ibm.com

1

 

A WEBTOP process running on mother.raleigh.ibm.com

3827

 

5

 

PctWorseThanAvgRespTime of the BSM_MonitoriedAppLocation Step

3667

 

5

 

PctWorseThanAvgRespTime of the BSM_MonitoriedAppLocation Step

Manipulating the view

The Active Event List view has tools for working with events and filtering them. It has a pop-up menu for actions to take on the view or row selection.

Event rows

Each event received by the Active Event List adds a row at the top of the view. Select an event (or multiple events with Ctrl+click or Shift+click) and right-click within the selection to open a pop-up menu of options that are applicable to the view. The event-specific view tools are also available.

Toolbar

Refresh to manually refresh the view with the latest event information from the server.

Freeze to pause automatic updates to the view. This is a toggle tool; click again to resume. You can also click Pause in the main toolbar to stop automatic updates to all the workspace views.

Select All to select all the event rows in the view.

Copy to copy the selected events to the Clipboard.

Find to search for an event by the text you enter in the Find field. Click again to locate the next occurrence.

Preferences to open the Active Event List Preferences window for changing the settings.

Filter to build filters that keep out unwanted events. The Filter menu lists the filters you can apply to the Active Event List data..

View to build a table view from the criteria you specify. The View menu lists the views you can apply to the Active Event List data.

Help to open the Netcool/Webtop Administration Guide in your browser.

Pop-up menu

Right-click a row (or a row selection) to see the alert and tool options that can be applied to the event (or events). The options that display depend on the authorities set for your OMNIbus user ID.

Acknowledge to create an acknowledgement that notifies others that you have taken ownership of the problem related to the event and are working on it.

Deacknowledge to remove the acknowledgement from the selected event.

Prioritize to prioritize an event based on its severity.

Take Ownership of the selected event when it has been assigned to you for action or you are in a position to resolve it.

User Assign to assign the selected event to a particular person. If the name you want is grouped in a submenu below the Assign item (for example, A.....G), open the sub-menu, then select the user’s name.

Group Assign to assign the selected event to a group of people (Network Support group, for example).

Tools displays the tools you can run: CGI, Local Tools , and ITM Tools. If the event does not support the tool you select, an error message will be displayed.

Information to see the event details.

Journal to see the journal that has been kept for the selected event.

Quick Filter to apply a quick filter on the selected cell.

Configuring the view

The Netcool/OMNIbus configuration includes predefined entities and templates. Your organization may already have entities defined to filter on OMNIbus events, TEC events, and so on. In addition to these possible entities, you can define new entity filters for use within the Tivoli Enterprise Portal.

What to do if the view is disabled

Active Event List relies on the OMNIbus server for common services, including communications. If you are running Tivoli Enterprise Portal in your browser and log out of the portal server, either intentionally or unintentionally, contact between Active Event List and the OMNIbus server is lost. No new events will be added to the view.

You must recycle (close the application, then start it again) the browser before logging in again to the portal server before the Active Event List view can resume event reporting.

See also: IBM Tivoli Netcool/Webtop information center