Check that the utility has worked successfully by viewing the kfixer.log file in the <TEMP_DIR> directory. The expected contents should be as follows, depending
on the status of the agent when the utility was run:
- The agent was installed
- The agent was installed but the utility had already been run (no harm
will come from running the utility more than once)
- The agent was not installed
Note:
If the agent is installed but not running at the moment
of running the utility, a slight variation in these messages may be noted,
but the substance will be the same.
- Agent installed
-
Fixer successful
- Agent installed but utility already run
-
Fixer successful
- Agent not installed
-
KE not loaded in memory
Fixer successful
Note:
If you are using a shell or a software distribution program
to run the utility you can monitor the program return code: 0 indicates that
the utility was successful and 1 indicates that an error occurred.
IF THE LOG FILE CONTAINS ANYTHING OTHER THAN THE ABOVE, OR IF A
SHELL OR SOFTWARE DISTRIBUTION PROGRAM DETECTS AN ERROR CODE OF 1, CONTACT IBM SOFTWARE
SUPPORT, AND DO NOT ATTEMPT TO UPGRADE THE AGENT SOFTWARE.