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Solution

The fix requires you to do the following:

  1. Upgrade the agent code on the runtime servers that serve agents running the above-listed operating systems, by installing interim fix 1.1.1-TLM-0005 or later.
  2. Upgrade the agents by applying the following steps at each:
    1. Run the kfixer utility
    2. Update or re-install the agent code, using any of the methods available to you.
      Note:
      If you want to use the agent's self-update facility to upgrade the agent after using the utility, you must wait until you have run the utility on all agents before enabling the self-update facility at the runtime servers.

After completing this procedure, the agent software can be unloaded without causing a kernel panic.


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