Workflow

The IBM Cúram Social Program Management™ workflow management system, which is based on the Workflow Management Coalition's standards, allows organizations to break down business processes into their constituent activities and to then build flexible relationships between them. Procedural automation of a business process is done by managing the sequence of work activities and the allocation of appropriate human and/or system resources associated with the various activity steps.

The IBM Cúram Social Program Management™ Workflow Management System comprises an interactive Process Definition Tool used to define the workflow activities and transitions, and a Workflow Engine which manages the workflow in the production environment. It also includes an administration component for maintaining instances of workflow process definitions.

This approach ensures that organizations can implement and manage their processes in a flexible manner and maximizes their ability to respond to change.

Workflow activities may involve an automated step (invoking a Cúram Business Process), or a manual step (creating a task for a user to perform manually).