Default system policies of Windows 2003 and newer versions prevent users who do not have administrative permissions from installing any software, including Platform Symphony.
To work around the problem, have your Windows administrator perform the following steps.
From the Windows Start menu, select Run.
The run dialog displays.
Type mmc in the text box and click OK.
A console displays.
From File, select Add/Remove Snap-in.
The Add/Remove Snap-in dialog displays.
Click Add. (Applicable to Windows 2003 only)
The Add Standalone Snap-in dialog displays.
Select Disable Windows Installer in the scroll box and click Add.
If Disable Windows Installer is not available:
Select Group Policy and click Add.
The Group Policy Wizard displays.
Click Finish to create the Local Computer Policy.
Click Close to close the Add Standalone Snap-in dialog.
Click OK to apply your changes and to close the Add/Remove Snap-in dialog.
In the navigation tree, navigate to .
Double click Disable Windows Installer.
The Disable Windows Installer Properties dialog displays.
Select Enabled.
From the drop down menu for Disable Windows Installer, select Never.
Click OK to apply your changes.
You may need to log out or restart the host for your changes to take effect.