Setting up Call-Home
The wizard will guide you through the following steps to configure call-home for
the desired system:
- Administrator: Specify contact information for the system administrator of the HMC you are configuring.
- System: Specify physical location information for the system being configured.
- Account: Provide account information including customer number, enterprise number, branch office, and area.
- HMC Connectivity: Select which type(s) of connection this HMC can use to connect with your service provider:
- Secure Sockets Layer (SSL) through the Internet
- Dial up from the local HMC
- Virtual Private Network (VPN) through the Internet
- Connecting through other systems or partitions
- Service Agreement: If this HMC is configured for connectivity, you must read and accept the Service Agreement
to continue.
- Configuration:
- Internet: If an Internet connection has been selected in the HMC connectivity task,
specify the SSL parameters needed.
- Customize Modem Settings: If a modem connection has been selected in the HMC Connectivity
task, specify the modem parameters needed.
- Local Modem: If a modem connection has been selected, configure how the local modem connects
to your service provider's remote support facility from the local Hardware Management Console (HMC)
and to test the availability of the connection.
- Internet VPN: If Virtual Private Network (VPN) through the Internet has been selected in
the HMC Connectivity task, you can test the availability of the VPN connection.
- Pass-Through Systems: If Connecting through other systems or partitions has been selected
in the HMC Connectivity task, configure or test the pass-through systems used by the HMC when
connecting to your service provider's remote support facility.
- Call-Home Server Consoles: Listed and selected is your local HMC. Select Use discovered call-home
consoles to configure which call-home servers can be used as a call-home server for this HMC. By default,
this HMC will 'discover' and list any HMC on the same subnet and any HMC that manages a common managed system.
- Summary: After completing the configuration, your current configuration is displayed and
you are given the option to test problem submission.