The call notification function lets a user register for notification of incoming calls and ties together the click to call with cobrowsing. Call notification is available from the Call Notification tab on the banner, or if you have the sample running locally you can access it directly via http://localhost:9080/PlantsByWebSphereAjax/callnotification.html. Note that, as with click to call an IP PBX must be configured for this function.
To register for call notification the user enters the number of their phone in the 'My Number' field. When a call comes in to that number the user will be notified and the call notification widget will display that it is connected.
At this point cobrowsing is enabled. The user can initiate cobrowsing with the caller by clicking the cobrowse icon, the middle icon above. Once cobrowsing is established the modal window will be displayed. The call can be terminated by clicking the rightmost icon, the hangup icon.
Note that if you are testing and cobrowsing with yourself, you must use two different browsers or browsers on different computers, otherwise results will be unpredictable. For example, do not cobrowse between two tabs on the same instance of Firefox or even between separate instances of Firefox on the same computer. If cobrowsing on one computer, use two different browsers such as Firefox and IE, or Google Chrome and Safari.