Accessibility features for the manager

The manager contains features to make the user interface easier to see, read, and use.

Using assistive technologies

The manager allows you to use assistive technologies to hear the information that is displayed in the user interface. Assistive technologies include screen readers and digital voice synthesizers.

To use the screen reader with the manager, use a web browser to access the manager at the following location.

http://hostname:port/optim/console?accessible=true

hostname and port are the host name and port of the application server on which the manager is deployed.

For more information on how to use assistive technologies with the manager, see the product documentation for the assistive technologies that you use.

Changing font size

You can use Preferences to specify the font size to use in the interface. The changes that you make to the font size are saved to the local computer. The manager uses the saved font size the next time that any user accesses the manager on the local computer.

High-contrast color scheme

Instead of using the default color scheme, you can use high-contrast color schemes that make the manager easier to read. You can use Preferences to specify the color scheme to use in the interface. The changes that you make to the color scheme are saved to the local computer. The manager uses the saved color scheme the next time that any user accesses the manager on the local computer.

You can override the color scheme set in Preferences by changing the URL that you use to access the manager. To use black text on a white background, ensure that the URL ends with #contrast=bw. To use white text on a black background, ensure that the URL ends with #contrast=wb.

Keyboard navigation

Press Tab or Shift+Tab to move focus in the interface from object to object, and press Space to select the object that has focus.

If there are many parts to an object (such as a set of tabs), you can select a part by completing the following steps:
  1. Press Tab or Shift+Tab to move focus to the object.
  2. Press the arrow keys to change the focus to the part.
  3. Press Space to select the part.

Within a navigation tree, press Right Arrow to expand nodes of the tree, and press Left Arrow to collapse nodes of the tree.

The manager contains lists that are organized using folders.
  • To collapse a folder within a list:
    1. Press Tab to select the list.
    2. Press the arrow keys to select the folder.
    3. Press - on the numeric keypad.
  • To expand a folder within a list:
    1. Press Tab to select the list.
    2. Press the arrow keys to select the folder.
    3. Press + on the numeric keypad.
  • To collapse or expand a folder within a list:
    1. Press Tab to select the list.
    2. Press the arrow keys to select the folder.
    3. Press * on the numeric keypad.
  • To move an object from one folder to another folder within a list in Service Management:
    1. Press the arrow keys to select the object that you want to move.
    2. Press Ctrl+M. A dialog with a list of folders is displayed.
    3. Press Tab to select the list of folders.
    4. Press the arrow keys to select the folder to which you want to move the object.
    5. Press Tab to select OK.
    6. Press Space.
To sort items in a list alphabetically by column:
  1. Press Tab or Shift+Tab to move focus to the list.
  2. Press Down Arrow to move the focus to a row in the list.
  3. Press Up Arrow until the focus moves to the headers of the list.
  4. Press Left Arrow or Right Arrow to move the focus to the column by which you want to sort first.
  5. Press Space to sort the list by the column with focus. Press Ctrl+Space to switch between ascending and descending sort.
  6. To add a secondary sort to the list, press Left Arrow or Right Arrow to move the focus to the secondary sort column, and press Ctrl+Space.
  7. To sort the list by a different column, press Left Arrow or Right Arrow to move the focus to the column, and press Space.

Within a date box, press Ctrl+Down Arrow to display the calendar. Press Page Down and Page Up to change the month on the calendar, and press the arrow keys to select a day in the calendar. When the focus is on a date, press Enter to select the date. To dismiss the calendar without selecting a date, press Esc.

Tabular view of pie chart information

In the Service Management pane on the Dashboard page, to change the pie chart to a table that can be read using a screen reader, press Tab to select Tabular View and press Space. To change the table back to a pie chart, press Tab to select Chart View and press Space.

More information

The manager uses Adobe Flex technology, which has specific keyboard navigation shortcuts. More information about the accessibility features of Flex is available from Adobe at the following website (link opens in new window):

http://livedocs.adobe.com/flex/3/html/help.html?content=accessible_5.html