Monitoring the status of service instances using the manager

The manager allows you to monitor the status of the services that you run.

Dashboard

When you access the manager on an application server, you can use the Dashboard interface. Use Dashboard to monitor the status of the manager, its associated management servers and proxies, and any services that are run by using the manager.
Service Monitoring

Under Service Monitoring, you can review the service instance records that are generated when a service or service set is run. The service instance records contain status information for each service instance.

If you access the manager on an application server, service groups determine which service instance records are displayed under Service Monitoring. A user can see a service instance record only if the user has access to all service groups to which all of the associated services belong. For example, user smith does not have access to any service groups. User smith therefore cannot see any service instance records for any services that belong to a service group. User smith also cannot see any service instance records for any service sets that contain services that belong to a service group.

Service Management
Under Service Management, you can review a graph that indicates the ratio of services that are ready to services that are not ready. Services that are ready to run meet all of the following criteria:
  • The service is assigned to a management server that is active and connected to the manager. If a license is required to run a service, the management server must also contain a valid license for the service.
  • The service is assigned to a proxy that is active and connected to the manager and the management server. The proxy must also be able to run the service type associated with the service. For service types Executor and Distributed, the service execution component must be installed and configured, and the proxy must be configured to run the service execution component.
  • The database driver that is specified in the service is loaded into the repository.
Double-click the graph to jump to the location where you can run services that are ready.

To view the information in the graphs in tables, click Tabular View.

Configuration
Under Configuration, you can review the status of the management servers and proxies that have been added to the manager. You can also see whether there are any connection issues between the manager and the management servers and proxies. Connection issues can indicate that there is a network issue or that the management servers or proxies are not running.

Service Monitoring

Use Service Monitoring to view a list of service instance records on the manager. A service instance record is created whenever a service or service set is run. Service instance records show the status of each service instance and indicate whether the service instance completed successfully.

Service Monitoring contains two sections:
  • The first section contains a list of service instance records.
  • The second section contains more detailed information about the service instance that is selected in the first section. You can use this information to diagnose problems if the service does not complete successfully.
    • Service Results shows statistics for services that are run with the executor (service type of Executor).
    • Service Output shows the trace log output for services that are run with the executor and that failed. For services that are run with service execution components other than the executor, Service Output shows the result output.

If you access the manager on an application server, you can create filters to limit the types of service instance records that are displayed in Service Monitoring. You can filter the list by status, service type, service request type, management server, and service start time. Filters are saved with your user record and are available until you delete the filter.

If you access the manager on an application server, service groups determine which service instance records are displayed under Service Monitoring. A user can see a service instance record only if the user has access to all service groups to which all of the associated services belong. For example, user smith does not have access to any service groups. User smith therefore cannot see any service instance records for any services that belong to a service group. User smith also cannot see any service instance records for any service sets that contain services that belong to a service group.