What to do if the Install Now... button does not show the Installation Manager dialog

The Install Now... button starts the IBM® Installation Manager installation program. In Windows Vista, 2008, 7, and later versions, you must run the program launchpad.exe as an administrator if you intend to to install IBM® Optim™ as an administrator.

Contents

Symptom

When you start the IBM® InfoSphere® Optim™ Solutions launchpad, select the installation type Install as Administrator, then select the Install Now... button, the action does result in the Installation Manager dialog showing.

Cause

New features in Windows Kernel Version 6.0 (Windows Vista and Windows 2008) and Version 6.1 (Windows 7 and Windows 2008 R2) restrict installing Optim as an administrator from the Optim launchpad so that it can only be installed under full Windows administrator authority.

Environment

Windows Vista, Windows 7, Windows 8, Windows Server 2008, Windows 2008 R2 and newer versions of Windows.

Resolving the problem

Use the following steps to install IBM Optim as an administrator using the IBM InfoSphere Optim Solutions launchpad:
  • Close the currently running launchpad.
  • Use Windows Explorer to locate launchpad.exe.
  • Use your mouse to select the file and right click on the file name.
  • Select Run as administrator.
  • If Windows displays a dialog box asking if you want to run launchpad.exe, select Yes.
For further information, please go to: http://www-01.ibm.com/support/docview.wss?uid=swg21439335.

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