Capture ideas or requests
Identify the idea or request and describe it by using predefined attributes. Requests and ideas can originate from
different sources, both internal and external to the organization, such as existing customers, potential customers,
research and development, and marketing. Fill out preliminary data that helps to describe the idea or request, such as
its source, short description, benefit, and so forth. See the definition of ideas and requests.
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Develop idea or request information
Continuously gather data about the request to ensure that enough information is available to help decide if the request
is valid and appropriate.
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Classify ideas or requests into work types
Classify the requests or ideas to a predefined work type, such as defects, enhancement requests, or new products. This is
the first classification effort to tag the ideas and requests to a specific work type so they can be further grouped
and analyzed with similar ideas or requests. |
Bundle ideas or requests into candidate components
Once there is enough information about the various ideas and requests, bundle them together into candidate components.
Promote single ideas or requests to become a candidate component, depending on the minimal criteria defined by the
portfolio structures and metrics.
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Validate candidate components
Ensure that there is enough information available for the component to validate whether the component is a relevant
candidate. You need to be able to decide whether it is in line with corporate and product strategy, whether the
component will bring benefits to the organization, and so on.
The validation step could result in the rejection of an idea or request that does not meet the minimal standards
or criteria defined for ideas or requests. In some cases, stakeholders (such as customers) should be
informed about the reasons for the rejection.
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