Measure performance, impact, and benefits of the implemented capability improvements. It is important to continuously
assess the process implementation effort as follows:
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Define measures for improvements (these will vary based on the type of improvement).
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Establish baselines.
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Monitor project improvement iteration by iteration.
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Compare project performance across the organization to performance prior to deployed improvements.
Review how projects digests the new process and interview project members to get a feel for the value it
adds. A good time to capture feedback on the process is during project retrospectives. Teams consider
what went well, what they learned about the process, what they would do differently, and what they feel is missing.
Consolidate process and tool improvement requests submitted through the change management process in Report: Process and Tool Improvement Log.
Another important way to assess performance is by collecting and reviewing measurement data generated from projects.
Produce performance reports and perform analysis at the organizational level against identified
objectives.
Questions to ask as you assess:
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Are we on track with our adoption?
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Should we adopt additional practices or technology to get more value?
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Should we broaden adoption to other groups?
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Have our business objectives fundamentally changed?
Use Artifact: Process Assurance Review Record to objectively and consistently
monitor adoption of the process and tool improvements.
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