In the context of a hypothetical business scenario, Keen [KN08] describes several of the generic business requirements that drive the need
for information services, including these requirements, plus five others
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Data cleansing
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Content management for unstructured data
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Master data management
Keen describes issues related to each of the requirements, followed by a generalized solution pattern with a
concrete suggested instantiation of the solution. The following table shows the pattern and the problem.
Pattern
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Problem Addressed
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Model Life Cycle
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Unclear information
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Basic Information Service Enablement
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Provide consistent access to information in service-oriented systems
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Data Federation
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Enable access to information, wherever it is located
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Data Consolidation
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Consolidate disparate data into a single source
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Data Cleansing
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Address data quality and consistency issues
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Content Integration
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Handling of unstructured information
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Master Data Management
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Lack of "standard" data that describes core business entities
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Manage Life Cycle
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Poorly managed service life cycles
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