Defect work items are added to the work items list for further processing and to track status of work on defects.
State
|
Definition
|
Following Action
|
Following State
|
Task/Activity
|
|
|
Open
|
New
|
Request Change
|
New
|
Newly identified or reopened defect
|
Start Working
|
In Progress
|
Fix Defect
|
Resolve
|
Resolved
|
Fix Defect
|
Triage
|
Triaged
|
Plan Iteration
|
Triaged
|
Defect is validated
|
Start Working
|
In Progress
|
Fix Defect
|
Un-triage
|
New
|
Manage Iteration
|
Resolve
|
Resolved
|
Fix Defect
|
Verify
|
Verified
|
Run Tests
|
In Progress
|
Assigned to a team member who's working on resolving the defect
|
Stop Working
|
New
|
Manage Iteration
|
Resolve
|
Resolved
|
Fix Defect
|
Resolved
|
Resolution is complete by using one of the resolution types:
-
Duplicate
-
Fixed
-
Fixed Upstream
-
Invalid
-
Later
-
Won't Fix
-
Works For Me
|
Verify
|
Verified
|
Run Tests
|
Close
|
Closed
|
Run Tests
|
Reopen
|
Reopened
|
Run Tests
|
Verified
|
Resolved defects may need verification. Verification type can also be
defined:
-
Duplicate
-
Fixed
-
Fixed Upstream
-
Invalid
-
Later
-
Won't Fix
-
Works For Me
|
Close
|
Closed
|
Run Tests
|
Reopen
|
Reopened
|
Run Tests
|
Closed
|
Verified defects - or those resolved which do not need verification - are
then closed. Closing type can also be defined:
-
Duplicate
-
Fixed
-
Fixed Upstream
-
Invalid
-
Later
-
Won't Fix
-
Works For Me
|
Reopen
|
Reopened
|
Run Tests
|
Reopened
|
During resolved, verified and closed states, a defect can be reopened for
further work
|
Start Working
|
In Progress
|
Fix Defect
|
Resolve
|
Resolved
|
Fix Defect
|
Triage
|
Triaged
|
Plan Iteration
|
Table 1 - State machine of the defect work item
Enhancement requests on the other hand are documented by modifying the description or details of existing
user stories, which should prompt each user story owner to reopen or reiterate on the affected user stories.
Alternatively, the team lead could capture issues that will later be acted upon, which then could trigger the update
of existing user stories descriptions or details.
|