The purpose of Business Process Change Management Plan is to assist in the implementation of the
structural, behavioral, and enabling characteristics of the required organization changes. These changes are required
to organize, train, and orient the staff of an organization to the new ways of working. The organization needs to
retain and build those capabilities that are deemed critical to the success of the change.
An example of template for the Business Process Change Management Plan is available in the EPIC report, Section C
(Guidelines and Artifacts) Chapter 10 (Business Process Change Management Plan Guidelines). This report is available
at: http://www.sei.cmu.edu/publications/documents/02.reports/02tr005.html.
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