The five dimensions of Delivery Efficiency are:
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Time to Delivery
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Cost
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Value
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Quality
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Predictability
Using metrics, improvement in each of the five dimensions can be monitored to steer project execution (tactical
improvement) and capability improvement (systemic process improvement).
Project Execution Metrics
Metrics for this usage answer the following questions for their associated dimension:
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Time to Delivery - Are we producing the right capabilities according to the committed
schedule?
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Value - Are we delivering a valuable product?
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Cost - How much are we spending to deliver the system?
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Quality - Are we building a high quality system?
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Predictability - How well are we dealing with uncertainty?
Capability Improvement Metrics
Metrics for this usage answer the following questions for their associated dimension:
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Time to Delivery - Are we reducing the time it takes to deliver systems?
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Value - Do the systems we build increase stakeholder business value?
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Cost - Are we reducing costs in building systems?
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Quality - Are we building higher quality systems?
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Predictability - Are we getting better at dealing with uncertainty?
The following chart illustrates an organization's current status for each of the five dimensions, as well as their
three year goals for improvement.

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