The contents of the RFP should be written in such a way to ensure the information presented is clear, complete,
concise, unambiguous, and in an ordered manner.
Consider the following when determining the contents of the RFP:
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An introduction section that specifies the purpose of the RFP and gives specific instructions for responding to the
RFP, such as number of copies needed, contact points, blank response forms or definition of response format, and
date for submission
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A description of the relevant portions of the IT infrastructure requirements, possibly including portions of the IT
Environment Strategy
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Information required from the vendors about the functionality of their COTS package, indicating whether their COTS
package can support each of the organization's specific requirements, and whether the support is a standard feature
of their product or must be custom-built
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Additional vendor details such as acquisition, modification, installation and maintenance costs, special hardware
and software requirements, vendor support services, training, contractual arrangements, and delivery schedules
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A statement indicating that responses to the RFP might form part of the vendor contract
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All recipients (vendors) receive the same information on which to base their response
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