These two artifacts provide a template for the Service Model where the primary delivery artifact is to be document
based. This is not to say that the UML representation will not be used to develop some of the content that will appear
in the document, just that the primary delivery artifact will be the document form.
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Service Model Template.doc - The main template including all the sections described in the Service Model
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Service Model Template.xls - An overview, providing a detailed tabular representation of key data in the service
model
The Word Service Model might be the primary delivery artifact, but in many cases it will be delivered in conjunction
with additional content in UML form, in this regard refer to the Service Solution Design Model.
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