Task: Manage Receipt of Package
This task focuses on managing the receipt of package.
Disciplines: Project Management
Purpose
  • To monitor and process the delivery of the COTS package(s) and to plan the installation and acceptance of the COTS package(s)
Relationships
RolesPrimary Performer: Additional Performers:
InputsMandatory:
  • None
Optional:
    Outputs
      Steps
      Monitor COTS Package Delivery Schedule

      Maintain communication with the COTS package vendor by providing a contact for the vendor to resolve any queries or notify of any problems arising. Any serious problems, particularly where delays to the delivery schedule are involved, should be brought to the attention of project management.

      Confirm delivery schedule with COTS package vendor one or two weeks before delivery is due.

      Prepare COTS Package Installation Plan

      Plan the installation of the COTS package, including:

      • Delivery and installation timetable
      • Responsibility for installation
      • Training prerequisites
      • Installation testing (this is not intended as a comprehensive product test but as a minimum test to ensure that the COTS package works as installed)

      The COTS package installation plan will be included as part of the installation artifacts.

      Define Product Acceptance Criteria

      Describe in the "Product Acceptance Criteria" section of the product acceptance plan the set of acceptance criteria that will be followed to formally record what was delivered by the vendor and what was accepted by the acquiring organization.

      The product acceptance criteria is likely to ensure the following:

      • The correct COTS package was delivered
      • All required documentation was provided:
        • Vendor Deployment Unit
          • Package Build
          • Package Support Material
          • Package Training Material
          • Package Release Notes
          • Package Installation Artifacts
          • Package Bill of Materials
        • Guarantees or warranties
        • Maintenance documents
      • Tools for carrying out maintenance tasks were provided
      Take Delivery of COTS Package

      Using the criteria set out in the "Product Acceptance Criteria" section of the product acceptance plan artifact, check that the delivery is correct, complete, and intact. Copies of documents such as purchase order, delivery notes, and packing slip should be retained.