Work Item Configuration
During the project set up, the process template uses the static configuration data specification to initialize the Work
Item component in the following way:
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Define work item types
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Define work flow of the work items
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Define pre-defined work item queries
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Define presentation of the work items editor
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Define work item enumerations or value of the work item attributes such as priorities and severities
Work Item Types
There are 3 types of work items defined in the process template.
Defect, task and enhancement work item types are using the default work flow in Jazz.
Work Flows
Default Work Flow
The following is the default work flow of work item (defect, task and enhancement) in Jazz.
Default Work Flow summary:
State
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Definition
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Following State
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Action
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New
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A Work Item is in this state when 1) someone creates a new Work Item, 2) a team member who has
been working on this Work Item stop working, or 3) team member discovers that the unconfirmed bug
or defect is actually a defect.
|
InProgress
Resolved
|
StartWorking
Resolve
|
InProgress
|
This state occurs when the Work Item has been assigned to a team member and he/she starts working
on it.
|
Resolved
New
|
Resolve
StopWorking
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Resolved
|
The resolution of this Work Item is complete and is now ready for verification (if needed). If there is
no verification required, this work item is ready to be Closed. The following is the
possible sub-state of this state.
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Unresolved
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Won't fix
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Remind
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Fixed
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Work for me
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Later
-
Duplicate
-
Invalid
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Fixed up stream
There is a possibility that the team members have found the problems or issues of the resolution before
the verification. This situation will set this Work Item to either Unconfirmed state
or Reopened state. See Unconfirmed state or Reopened
state for more detail.
|
Verified
Closed
Unconfirmed
Reopened
|
Verify
Close
Unconfirm
Reopen
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Verified
|
A resolved Work Item has been Verified. If there is no problem or issue found, the
Work Item is ready to be Closed. Otherwise, it will be assigned to
Unconfirmed state or Reopened state for father investigation. See
Unconfirmed state or Reopened state for more detail.
The following is the possible sub-state of this state.
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Unresolved
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Won't fix
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Remind
-
Fixed
-
Work for me
-
Later
-
Duplicate
-
Invalid
-
Fixed up stream
|
Closed
Unconfirmed
Reopened
|
Close
Unconfirm
Reopen
|
Closed
|
A Work Item no longer requires attention. The Work Item may be Closed: 1) after the
resolution of this Work Item is complete, or 2) after its verified resolution is validate and there is
no problem or issue found. Closed state considers the final state unless someone have
found the problems or issues which will set the state of this Work Item to either
Unconfirmed state or Reopened state. See Unconfirmed state or
Reopened state for more detail.
The following is the possible sub-state of this state.
-
Unresolved
-
Won't fix
-
Remind
-
Fixed
-
Work for me
-
Later
-
Duplicate
-
Invalid
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Fixed up stream
|
Unconfirmed
Reopened
|
Unconfirm
Reopen
|
Unconfirmed
|
This state occurs when the team members cannot confirm that the resolution of this Work Item is complete or
do not agree on the resolution. This situation can happen anytime during Resolved state,
Verified state or Close state.
|
Inprogress
Resolved
New
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StartWorking
Resolve
BugConfirmed
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Reopened
|
This sate occurs when the team members have found that the completed Work Item still do not resolve and
need to Open the Work Item. For example, the defect which have been correct is re-appear.
This situation can happen anytime during Resolved state, Verified state
or Close state.
|
Inprogress
Resolved
|
StartWorking
Resolve
|
Presentation of the Work Item Editor
This part of specification specify how the work item editor will look like. It defines the fields and pages which are
contained in the Work Item Editor.
Work Item Enumerations
Priorities
The process template define 4 values for work item priorities.
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Unassigned
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Low
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Medium
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High
Severities
The process template define 6 values for work item severities.
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Normal
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Unclassified
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Minor
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Major
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Critical
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Blocker
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