The Process Manager manages the software capability improvement program. This role has these responsibilities:
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ensuring that program and project activities are carried out according to specified objectives;
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allocating resources to improvement projects;
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planning and developing program activities;
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monitoring process improvements;
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performing process assessments of the organization's software development capabilities;
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reporting to executive sponsors for schedule, budget, and quality of program elements;
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escalating decisions to executive sponsors as necessary.
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