Monitor COTS Package Delivery Schedule
Maintain communication with the COTS package vendor by providing a contact for the vendor to resolve any queries or
notify of any problems arising. Any serious problems, particularly where delays to the delivery schedule are involved,
should be brought to the attention of project management.
Confirm delivery schedule with COTS package vendor one or two weeks before delivery is due.
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Prepare COTS Package Installation Plan
Plan the installation of the COTS package, including:
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Delivery and installation timetable
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Responsibility for installation
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Training prerequisites
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Installation testing (this is not intended as a comprehensive product test but as a minimum test to ensure that the
COTS package works as installed)
The COTS package installation plan will be included as part of the installation artifacts.
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Define Product Acceptance Criteria
Describe in the "Product Acceptance Criteria" section of the product acceptance plan the set of acceptance
criteria that will be followed to formally record what was delivered by the vendor and what was accepted by the
acquiring organization.
The product acceptance criteria is likely to ensure the following:
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The correct COTS package was delivered
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All required documentation was provided:
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Vendor Deployment Unit
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Package Build
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Package Support Material
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Package Training Material
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Package Release Notes
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Package Installation Artifacts
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Package Bill of Materials
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Guarantees or warranties
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Maintenance documents
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Tools for carrying out maintenance tasks were provided
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Take Delivery of COTS Package
Using the criteria set out in the "Product Acceptance Criteria" section of the product acceptance plan artifact,
check that the delivery is correct, complete, and intact. Copies of documents such as purchase order, delivery notes,
and packing slip should be retained.
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