The contents of the RFI should be written in such a way to ensure the information presented is clear, complete,
concise, unambiguous, and in an ordered manner.
It is essential that the Request For Information (RFI) is not a long and complex document. In order to gain the support
of the leading vendors to respond quickly to requests for information, it is essential that the RFI is kept to a
reasonable size and has a mechanism for easy and straightforward responses.
The RFI should not include detailed requirements. Detailed requirements are required to be signed-off, but it is not
important that they are signed off before you produce an RFI. Detailed requirements will be signed-off during the
elaboration phase as part of the Define Solution and Recommend Solution tasks.
Consider the following when determining the contents of the RFI:
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An introduction section that specifies the purpose of the RFI and gives specific instructions for responding to the
RFI, such as number of copies needed, contact points, blank response forms or definition of response format, and
date for submission
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Information required from the vendors about the functionality of their products, indicating whether their products
can support specific high-level requirements, and whether the support is a standard feature of their product or
must be custom-built
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