Tool Mentor: Assigning a Change Request Using Rational ClearQuest
This tool mentor describes how to assign a change request using IBM(R) Rational(R) ClearQuest(R).
Tool: Rational ClearQuest
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Main Description

Tool Steps

  1. Run a query to identify change requests that need to be Assigned (for example: Reviewed for Assign).
  2. Select the change request by marking its line on the result set grid.
  3. Perform action Assign. Click Action, and then select Assign. The record state changes to Assigned.
  4. If needed, run a query to identify team members's tasks and workload.
  5. Select the Owner and set the Priority. Optionally, enter additional instructions on the Notes tab.