Guideline: Configuration Data
This page documents the generic process template's configuration data set-up. You can use this as a starting point for documenting your own template.
Relationships
Main Description

Work Item Configuration

During the project set up, the process template uses the static configuration data specification to initialize the Work Item component in the following way:

  • Define work item types
  • Define work flow of the work items
  • Define pre-defined work item queries 
  • Define presentation of the work items editor
  • Define work item enumerations or value of the work item attributes such as priorities and severities

Work Item Types

There are 3 types of work items defined in the process template. 

  • Defect
  • Task
  • Enhancement

Defect, task and enhancement work item types are using the default work flow in Jazz.

Work Flows

Default Work Flow 

The following is the default work flow of work item (defect, task and enhancement) in Jazz.

Default Work Flow

Default Work Flow summary:

State Definition Following State Action
New A Work Item is in this state when 1) someone creates a new Work Item, 2) a team member who has been working on this Work Item stop working, or 3) team member discovers that the unconfirmed bug or defect is actually a defect.

InProgress
Resolved

StartWorking
Resolve
InProgress This state occurs when the Work Item has been assigned to a team member and he/she starts working on it. Resolved
New
Resolve
StopWorking
Resolved

The resolution of this Work Item is complete and is now ready for verification (if needed). If there is no verification required, this work item is ready to be Closed. The following is the possible sub-state of this state. 

  • Unresolved
  • Won't fix
  • Remind
  • Fixed
  • Work for me
  • Later
  • Duplicate
  • Invalid
  • Fixed up stream

There is a possibility that the team members have found the problems or issues of the resolution before the verification. This situation will set this Work Item to either Unconfirmed state or Reopened state. See Unconfirmed state or Reopened state for more detail.

Verified
Closed
Unconfirmed
Reopened
Verify
Close
Unconfirm
Reopen
Verified

A resolved Work Item has been Verified. If there is no problem or issue found, the Work Item is ready to be Closed. Otherwise, it will be assigned to Unconfirmed state or Reopened state for father investigation. See Unconfirmed state or Reopened state for more detail.

The following is the possible sub-state of this state.

  • Unresolved
  • Won't fix
  • Remind
  • Fixed
  • Work for me
  • Later
  • Duplicate
  • Invalid
  • Fixed up stream
Closed
Unconfirmed
Reopened
Close
Unconfirm
Reopen
Closed

A Work Item no longer requires attention. The Work Item may be Closed: 1) after the resolution of this Work Item is complete, or 2) after its verified resolution is validate and there is no problem or issue found. Closed state considers the final state unless someone have found the problems or issues which will set the state of this Work Item to either Unconfirmed state or Reopened state. See Unconfirmed state or Reopened state for more detail.

The following is the possible sub-state of this state.

  • Unresolved
  • Won't fix
  • Remind
  • Fixed
  • Work for me
  • Later
  • Duplicate
  • Invalid
  • Fixed up stream
Unconfirmed
Reopened
Unconfirm
Reopen
Unconfirmed This state occurs when the team members cannot confirm that the resolution of this Work Item is complete or do not agree on the resolution. This situation can happen anytime during Resolved state, Verified state or Close state. Inprogress
Resolved
New
StartWorking
Resolve
BugConfirmed
Reopened This sate occurs when the team members have found that the completed Work Item still do not resolve and need to Open the Work Item. For example, the defect which have been correct is re-appear. This situation can happen anytime during Resolved state, Verified state or Close state. Inprogress
Resolved
StartWorking
Resolve


Presentation of the Work Item Editor

This part of specification specify how the work item editor will look like. It defines the fields and pages which are contained in the Work Item Editor.

Work Item Enumerations

Priorities
The process template define 4 values for work item piorities.
  • Unassigned
  • Low
  • Medium
  • High
Severities

The process template define 6 values for work item severities.

  • Normal
  • Unclassified
  • Minor
  • Major
  • Critical
  • Blocker
More Information