Miscellaneous issues

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1.0 Known problems and workarounds
   1.1 Multimedia user assistance does not appear
   1.2 IBM Rational Functional Tester V7.0 context sensitive help does not work on VS .Net IDE
   1.3 Launching a PDF file from the Tutorial Gallery hangs the computer
   1.4 Accessing the .Net sample functional test scripts
   1.5 HTTP 500 error is thrown while searching on certain keywords in online help
   1.6 Enabling browsers and Java environments requires administrative privilege

1.0 Known problems and workarounds

1.1 Multimedia user assistance does not appear

Multimedia user assistance, such as Tours, Tutorials, and Show me viewlets require the Flash player to be installed on your computer.

Workaround: Install Flash Player version 6.0 or newer from the Adobe web site.

1.2 IBM Rational Functional Tester V7.0 context sensitive help does not work on VS .Net IDE

Workaround: Install MSDN library. During installation select options to  integrate MSDN library with the VS .Net IDE for the functional tester context sensitive help to work.

1.3 Launching a PDF file from the Tutorial Gallery hangs the computer

If you are using Adobe Reader 6.0.0, launching a PDF file from the Tutorial Gallery may hang your system.

Workaround: Other versions of Adobe Reader do not cause this problem. Free upgrades to the latest level of Adobe Reader are available from the Adobe web site.

1.4 Accessing the .Net sample functional test scripts

Rational Functional Tester contains both Java and .Net sample scripts. But unlike the Java samples, the .Net sample scripts need to be opened manually. To open the .Net sample scripts:

  1. Select Open > Project from the File menu in the VS .Net IDE.
  2. Select the FTSampleProject.rftvs file from the Functional Tester install directory\vsnet\FTSampleProject and click Open.
  3. The .Net sample project opens in the Solution Explorer in the VS .Net IDE.

1.5 HTTP 500 error is thrown while searching on certain keywords in online help

Sometimes when you search on keywords such as sample or welcome in the Rational Functional Tester Java Scripting online help, it throws an HTTP 500 error. This is caused by a defect with Eclipse 3.2.

Workaround: Use the Dynamic Help view search instead of the help system search.

1.6 Enabling browsers and Java environments requires administrative privilege

You can not enable or disable the Java and Browsers environments for Functional Tester if you do not have write permission to the system registry and the respective install directory.

Workaround: Log in as a user with administrative privilege before you enable your Java and browser environments for Functional Tester.