For IBM Rational Software Technical Support email addresses, telephone and fax numbers, go to http://www.ibm.com/software/rational/support/contact.html.
For technical problems that are not covered in the online Help for your Rational Runtime Analysis tool:
1. Note the sequence of events that led to the problem and any program messages displayed.
2. Email or call Technical Support.
If you email, include the license information that appears in the About dialog box, and the product's log file, if any.
If you call, have your license information ready. If possible, have the product running on your computer and the log file open.
For more information about IBM Rational Software and IBM Rational Software products, please visit our web site at http://www.ibm.com/software/rational/.
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