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For details about IBM Installation Manager, Version 1.3.3, see the product information center at http://publib.boulder.ibm.com/infocenter/install/v1r2/index.jsp.
For information about hardware and software requirements for installing the product, see http://www.ibm.com/software/awdtools/installmanager/support/index.html.
For step-by-step installation instructions, refer to the installation guide for products that are part of the IBM Rational® Software Development Platform.
For instructions on installing this fix pack either as an update or at the same time that you install the base product, see: http://www.ibm.com/support/docview.wss?uid=swg24024682
Known problems are recorded in individual documents in the Support knowledge base at http://www.ibm.com/software/rational/support/. As problems are discovered and resolved, the knowledge base is updated and maintained with new information. By searching the knowledge base, you can quickly find workarounds or solutions to problems.
To learn about the new problems or limitations that were found in this update at the time of its release and any workarounds or solutions that are available, see http://www.ibm.com/support/search.wss?tc=SSCZQKL&q=RN1.3.3&rankprofile=8.
For contact information and guidelines or reference materials that you will need when you require support, read the IBM Software Support Handbook at http://techsupport.services.ibm.com/guides/handbook.html.
For FAQs, lists of known problems and fixes, and other support information, visit the product support page for Rational IBM Installation Manager at http://www.ibm.com/software/awdtools/installmanager/support/index.html.
For product news, events, and other information, visit the IBM Rational Software website at http://www.ibm.com/software/rational/.
Before you contact IBM Rational Software Support, gather the background information that you will need to describe your problem. When describing a problem to an IBM software support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. To save time, know the answers to these questions:
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