Reinstalling Installation Manager

IBM® Installation Manager might become unresponsive because an update of Installation Manager failed, installation directory files were accidentally removed, or the program files became corrupted.

About this task

To fix these issues, you can reinstall Installation Manager without uninstalling other packages that are installed. The reinstalled version continues to use the current Agent Data Location directory, which is the memory of the Installation Manager, and can detect the previously installed packages. To reinstall Installation Manager, you can use the -reinstallIM option or manually reinstall Installation Manager.

To use the installer to manually reinstall Installation Manager, see Manually reinstalling Installation Manager.

Procedure

To reinstall Installation Manager by using the -reinstallIM option:

  1. You must use the installation files from the same version or a later version of the installed version of Installation Manager. To download the latest version of Installation Manager, see Installation Manager downloads.
  2. Extract the installation files to a temporary location.
  3. Run the command to reinstall Installation Manager from the directory that contains the extracted files.
    Table 1. Examples of using the -reinstallIM option by operating system and mode
    Operating system Administrator Nonadministrator Group
    Windows install.exe -reinstallIM userinst.exe -reinstallIM Not available.
    Linux, UNIX, IBM i, and z/OS® ./install -reinstallIM ./userinst -reinstallIM ./groupinst -dataLocation /user_home_directory/var/ibm/InstallationManager_Group -reinstallIM

    Group mode is not supported on IBM i.

  4. When the installation is complete, start Installation Manager.

Manually reinstalling Installation Manager

Procedure

To install Installation Manager manually:

  1. Back up these files and folders:
    1. The agentDataLocation folder: You can export data for problem analysis to create a copy of the agentDataLocation. For more information, see Exporting data for problem analysis.
    2. Installation Manager program files: Rename the installation directory with a .bak extension. Depending on the operating system, the default location of the installation directory for administrators is as follows:
      • Windows: C:\Program Files\IBM\Installation Manager
      • Linux and UNIX: /opt/IBM/InstallationManager
    For the installation directory location for nonadministrators, see Installing as an administrator, nonadministrator, or group.
  2. Download the latest version of Installation Manager, see Installation Manager related links.
  3. Extract the installation files to a temporary location.
  4. Run one of these commands to start the installation:
    • Windows: install.exe
    • Linux and UNIX: ./install
  5. Proceed through the installation.
  6. When the installation is complete, start Installation Manager.
  7. To confirm that all previously installed products are still available, click File > View Installed Packages to see a list of products.
  8. When Installation Manager is running correctly, you can delete the backup files.

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