Manually reinstall Installation Manager

Installation Manager might be unresponsive because an installation of the application has failed, installation directory files were accidentally removed, or the program files became corrupted. To fix these issues, you can install a new version by manually removing the installation files and reinstalling the application. The new version continues to use the current Agent Data Location directory, the memory of the Installation Manager, and can detect the previously installed packages.

About this task

You use the installer to install Installation Manager. You can download the latest version of the Installation Manager installer from the IBM Support Portal.

Procedure

To install Installation Manager manually without uninstalling other products:

  1. Back up these files and folders:
    1. The agentDataLocation folder: You can Export data for problem analysis to create a copy of the agentDataLocation. See Export data for problem analysis for more information.
    2. Installation Manager program files: Rename the installation directory with a .bak extension. Depending on the operating system, the default location of the installation directory for administrators is as follows:
      • Windows: C:\Program Files\IBM\Installation Manager
      • Linux and UNIX: /opt/IBM/InstallationManager
    For the installation directory location for nonadministrators, see Installing as an administrator, nonadministrator, or group.
  2. Download the latest version of Installation Manager, see Installation Manager related links.
  3. Extract the installation files to a temporary location.
  4. Run one of these commands to start the installation:
    • Windows: install.exe
    • Linux and UNIX: ./install
  5. Complete the Install wizard.
  6. When the installation is complete, start Installation Manager.
  7. To confirm that all previously installed products are still available, click File > View Installed Packages to see a list of products.
  8. When Installation Manager is running correctly, you can delete the backup files.

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