If the product you are installing supports access remote
help, a network administrator can provide help content to users from
an intranet server. By creating a connection to the remote help, you
can update the help to offer users the latest help content between
releases. With remote help, less space is used on user computers and
users can receive additional information that might not get installed
with the product.
Before you begin
Before you can configure the help content to access help from
an intranet server, the administrator must complete this procedure:
- Set up the application server.
- Add the help.war file to the server.
- Download the help content to the server.
- In the Install wizard Features pane
of the product installation, select Access help from a
server on your intranet and define the host, port, and
path details.
For instructions on using Apache Tomcat as your application
server, see this article in the Installation
Manager information
center: Delivering help content from an intranet server.
For
instructions on remote help for a particular product, see the information
center for your product.
About this task
If your product supports remote help, during installation
you can choose to use a remote help information center. After installation,
you can manage the connection in the
Help content preferences window.
Procedure
After setting up remote help during the installation
of your product, you can manage the remote help connection. Click , and then complete these
steps:
- Click Edit to change the connection
settings.
- Click View Properties to see the
details of the connection setting.
- Click Test Connection to test the
information center connection.
- Click Disable to save the connection
information without using it to connect to an information center.
- Click Enable to activate a disabled
connection.
- Click Up or Down to
change the order that the connections are attempted.
What to do next
You can return to the default information center that
was installed with Installation
Manager without
losing the details of your remote connections: Open the Help
content preferences window and select Include
local help only. Your remote information center connections
are saved even if you choose not to use the connections.