If the product you are installing is enabled to access
remote help, a network administrator can provide help content to users
from an intranet server. By creating a connection to the remote help
to the intranet server, you can update the help to offer users the
latest help content between releases, free up disk space on users'
computers, and get additional information that may not get installed
with the product.
Before you begin
Before you can configure the help content to access help from
an intranet server, the administrator must complete this procedure:
- Set up the application server.
- Add the help.war file
to the server.
- Download the help content to the server.
- In the Install wizard Features pane of the product installation,
select Access help from a server on your intranet and
define the host, port, and path details.
For instructions on using Apache Tomcat as your application
server, see this article: Delivering
help content from an intranet server.
For instructions
on remote help for a particular product, see the information center
for your product.
About this task
If your product is enabled for remote help, during installation
you can choose to use a remote help information center, and then manage
the connection in the
Help content preferences window.
Procedure
After enabling remote help during the installation of
your product, you can manage the remote help connection. Click , and then complete these
steps:
- Click Edit to change the connection
settings.
- Click View Properties to see the
details of the connection setting.
- Click Test Connection to test the
information center connection.
- Click Disable to save the connection
information without using it to connect to an information center.
- Click Enable to activate a disabled
connection.
- Click the Up or Down buttons
to change the order by which the connections are attempted.
What to do next
You can return to the default information center that
was installed with Installation
Manager without
losing the details of your remote connections: Open the Help
content preferences window and select Include
local help only. Your remote information center connections
are saved even if you choose not to use them.