Manually reinstalling and uninstalling Installation Manager

Installation Manager might be unresponsive because an installation of the application has failed, installation directory files were accidentally removed, or the program files became corrupted. To fix these issues, you can install a new version by manually removing the installation files and reinstalling the application. The new version continues to use the current Agent Data Location directory, the memory of the Installation Manager, and can detect the previously installed packages.

About this task

You use the installer to install Installation Manager. You can download the latest version of the Installation Manager installer from the IBM Support Portal.

Procedure

To install Installation Manager manually without uninstalling other products:

  1. Back up these files and folders:
    1. The agentDataLocation folder: You can Export data for problem analysis to create a copy of the agentDataLocation. See Export data for problem analysis for Installation Manager for more information.
    2. Installation Manager program files: Rename the installation directory to Installation Manager.bak. Depending on the operating system, the default location of the installation directory for administrators is as follows:
      • Windows®: <install_dir>\IBM\Installation Manager
      • Linux® or UNIX®: /var/IBM/InstallationManager
    For the installation directory location for nonadministrators, see Installing as an administrator, nonadministrator, or group.
  2. Download the latest version of Installation Manager. For details, see Installation Manager downloads.
  3. Extract the installation files to a temporary location.
  4. Run one of these commands to start the installation:
    • Windows: install
    • Linux or UNIX: ./install
  5. Complete the Installation Manager Install wizard.
  6. When the installation is complete, start Installation Manager.
  7. To confirm that all previously installed products are still available, click File > View Installed Packages to see a list of products.
  8. When Installation Manager is running correctly, you can delete the back up files that you created in step 1.

Manually uninstalling Installation Manager and packages

If you still experience issues after manually reinstalling Installation Manager, you might need to uninstall both the installed packages and Installation Manager from your computer, and then install again. To do this manually, you can use the Installation Manager installer to remove the packages and the installed version of Installation Manager.

Procedure

  1. Download the latest version of Installation Manager. For details, see Installation Manager downloads.
  2. Extract the contents of the .zip file.
  3. Copy the install.ini file and rename the copied file to installer.ini.
  4. Open the installer.ini file with a text-file editor.
  5. Remove the following lines from the installer.ini file:
    -input
    @osgi.install.area\install.xml
  6. Save, and close the installer.ini file.
  7. Run one of the following commands to start the installation:
    • Windows: install
    • Linux or UNIX: ./install
    Because you removed the install.xml file from the installer.ini file in step 4, Installation Manager installer opens to the Start page where you can choose a wizard, instead of opening in the Install wizard to install Installation Manager.
  8. Click Uninstall, and complete the steps in the Uninstall wizard to uninstall the packages.
  9. See Uninstalling Installation Manager for platform specific instructions on uninstalling Installation Manager.
  10. After the uninstall process is complete, install Installation Manager and the packages again.

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