To avoid out-of-memory exceptions when you install the product, close all other applications before you start the installation. Also, before you start the installation, ensure that your computer meets the minimum hardware requirements.
If you install but do not open Rational Application Developer, and then you install Rational Software Architect to a location other than the default, the Rational Unified Process (RUP) configuration path points to an incorrect location.
To correct the RUP configuration path:
- Click Window > Preferences.
- Click Process.
- Under RUP Configurations, change the path to install_dir\RUP Configuration\architect, where install_dir is your Rational Software Architect installation directory.
The product might not start for a non-administrator user on a Windows NT® file system (NTFS). This issue is caused by the non-administrator user having write permissions to the install_dir\eclipse\configuration directory, but not to the files inside the directory.
To work around this issue, for all non-administrator users, remove the write permissions from the install_dir\eclipse\configuration directory. The product will then store its configuration information in another directory, and start properly.
If you have multiple Rational Software Development Platform products installed on your computer, and you uninstall one of those products, an error message might display when you start one of the remaining products. The error message is only displayed if your workspace contains projects that relate to the uninstalled product.
To work around this issue, create a new workspace and import your old projects into this workspace.
If you upgrade from one Rational Software Development Platform product to another, and you cancel the upgrade while files are copying to your computer, the original product might be uninstalled from your computer. To work around this issue, reinstall the original product or install the new product.
Note: The projects in your workspace are not affected if you uninstall the original product.
If you cancel an installation of a Rational Software Development Platform product after files are copied to your computer, and your computer already has a Rational Software Development Platform product installed that you are not upgrading, the next time that you install the new product, various product menus are missing and certain plug-ins are registered but not available.
To work around this issue, you must uninstall and then reinstall the new product without canceling the installation after files are copied to your computer.
Currently, there are known issues with translations in the national language fragments that are included with the product. These issues do not affect product functionality.
You can correct these translation-related issues by using the Rational Product Updater.
To update your product, on the product's main menu, click Help > Software Updates > IBM Rational Product Updater.
In some cases, when you install multiple Rational Software Development Platform products on the same computer, certain pop-up menu options are not available.
To work around this issue, complete the following steps:
- Log on to your computer as the Administrator user.
- Open a command prompt.
- Navigate to the product's installation directory.
- Enter
rationalsdp.exe -clean
Return to the main readme file