Agent Controller limitations

Data collection fails on network or virtual drives

If Agent Controller is configured to run as a system service, it does not see mounted network drives or virtual drives. Therefore, data collection will fail when collecting data on network or virtual drives.

To work around this limitation, the Agent Controller should be configured in one of two ways:

  1. To run as application.
  2. To run as service logged in as a user who has access to the respective drives.



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