If you are having problems with your help content,
such as missing content, test the connection to the help server.
About this task
Your product help system can retrieve the content
that is installed with the product and the content that comes from
a remote server that runs an information center. The information center
has the most current help content. When your product is configured
to retrieve content from an information center, you can access the
contents of the information center by clicking .
Procedure
- With your product open, click . The Preferences window
opens.
- Expand Help and click Content.
- In the list of available information centers,
find the connection for your product information center. Ensure that
the address entry is enabled. If your information center is not listed,
complete these steps:
- Click New.
- In the "Add new information center" window,
enter a Name for the help and the URL to
the information center; as shown in this example:
- To ensure that the URL is valid, click Test
Connection.
- Click OK to save the changes.
- In the table, verify that the new connection is enabled.
- Select the row of the connection to test.
- Click Test Connection.
Results
If the connection fails, verify that your connection
is accessible from your computer by entering the URL in a browser.