Changing the help content selection

You can modify the help preferences so that you can access help content from different locations than what you chose when you installed the product.

Procedure

  1. Open the list of help system connections by completing one of these steps:
    • To change the help content selections for your product client only:
      1. With your product open, click Help > Preferences.
      2. Expand Help and click Content.
    • To change the help content selections for anyone who is connected to this help system:
      1. In a browser, open the Help Administration page by typing the URL that is in this format: http://localhost:port/help-name/updater/admin.jsp.
      2. Select the Remote help configuration tab.
    A window that is like the following example is displayed:
    Help Content preference window
  2. As necessary, enable the server URLs in the table:
    • To access remote help from the public information center:
      1. Select the row of the table that contains the product name.
        • If that row does not exist, click New, enter a name, and enter the URL of the product information center. You can select a URL from the list of Rational Information Centers is at Rational software information centers.
      2. Click Enable. For most products, the remote help connection is the first row and is enabled by default.
      3. Select the row of the previous connection and click Disable.
    • To access local help that is installed on your computer:
      1. Select a remote connection.
      2. Click Disable.
      3. Repeat for each remote connection. After all remote connections are disabled, the local help connection is enabled. Local help does not display as its own connection in this list.
    • To access help from an intranet server:
      1. Click New.
      2. In the "Add new information center" window, enter a Name for the help and the URL to the information center; as shown in this example:
        Add an information center window
      3. To ensure that the URL is valid, click Test Connection.
      4. Click OK to save the changes.
      5. In the table, verify that the new connection is enabled.
      6. Select the row of the previous connection and click Disable.
  3. Create a connection order for the enabled connections. If multiple connections are enabled, each one is tested in order until an active connection is found.

    For example, in a common scenario, remote help is listed first in the table and local help is listed second. If you have an internet connection, the remote help connection is used. When you do not have an internet connection, the local help is used.

    To change the order of the connections:

    1. Select a row in the table.
    2. Click Up or Down to move the connection in the list.
  4. Click Apply and OK to save the changes.

Results

If you enabled the local help and you have an Internet connection, the help content is installed automatically when you start the product.

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