If you use remote help to access product help
content from a web-based information center through a proxy server,
you must manually configure the proxy settings. If you are unsure
whether you use a proxy server, try to open the information center
in an external browser and from your product. If you can open the
information center in an external browser but not from your product,
configure the proxy settings.
What to do next
For more information, see the Eclipse topic about
network connection preferences.