Log file locations

If you encounter errors or exceptions, you can use the log files and application logging to research the issues and find resolutions. The log file names are qm.log, ccm.log, rm.log, jts.log, and admin.log.

Log files

If you are using a Tomcat server that is started with server.startup.bat, the default xxx.log file location is Install Dir/server/logs.

If you are using IBM® WebSphere® Application Server, the default xxx.log file location is WebSphere Install Dir/profiles/AppSrv01/logs.

The location of the xxx log file is determined by the log4j.properties file in the JAZZ_HOME/xxx directory. The default setting for the xxx.log file is log4j.appender.logfile.File=logs/xxx.log. For example, the default setting for the jts.log file is log4j.appender.file.File=logs/jts.log.

Log feeds

Depending on how the product is configured, messages are provided in either the log or the console window. If a problem occurs, you or an administrator might be able to use the application logging to diagnose the problem. If you cannot resolve the problem without help from IBM Software Support, a support representative can use the application logging to find more information about the problem.

You can configure the log4j logging in the log4j.properties file. You can view log messages in the console window, the rolling log files, or a log feed. You can access a log feed from these locations:
  • If you are running a secure connection, access the log feed from this location: https://host:9443/jazz/service/com.ibm.team.repository.common.internal.IFeedService?category=SystemLog, where host is your host name.
  • If you are not running a secure connection, access the log feed from this location: http://host:9080/jazz/service/com.ibm.team.repository.common.internal.IFeedService?category=SystemLog where host is your host name.
  • For more information about logging, see Crash kit Frequently Asked Questions on Jazz.net. To view that page, a Jazz.net account is required. If you do not have a Jazz.net account, you can register one for free.


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