Changing the help content selection

You can modify your help preferences so that you access help content from different locations than what you chose when you installed the product.

Procedure

  1. In a browser, open the Help Administration page in the following format: http://server:port/help-name/updater/admin.jsp.
  2. Click the Remote help configuration tab. A window similar to the following example displays:
    Help Content preference window
  3. Enable the server URLs in the table as necessary:
    • To access remote help from the public information center:
      1. Select the row of the table with the product name.
        • If this row does not exist, click New and enter a name and information center URL to use. You can select a URL from the list of Rational Information Centers is at Rational software information centers.
      2. Click Enable. For most products, the remote help connection is the first row and is enabled by default.
      3. Select the row of the previous connection and click Disable.
    • To access local help that is installed on your computer:
      1. Select the Local row of the table.
        • If this row does not exist, click New and enter a name and information center URL to use. You can identify your URL by opening your Help Administration page. The server, port, and help name is the same for the local connection.
          Example:
          • Help Administration page: http://127.0.0.1:62855/help/updater/admin.jsp
          • Corresponding local information center: http://127.0.0.1:62855/help/index.jsp
      2. Click Enable.
      3. Select the row of the previous connection and click Disable.
    • To access help from an intranet server:
      1. Click New.
      2. In the Add new information center window, enter a Name for the help and provide the URL to the information center. Example:
        Add an information center window
      3. Click Test Connection to ensure that the URL is valid.
      4. Click OK to save the changes.
      5. Verify that the new connection displays in the table as enabled.
      6. Select the row of the previous connection and click Disable.
  4. Create a connection order for the enabled connections. If more than one connection is enabled, each one is tested in order until an active connection is found.

    For example, a common scenario is that remote help is listed first in the table and local help is listed second in the table. If you have an internet connection, the remote help connection is used. When you do not have an internet connection, the local help is used.

    To change the order of the connections:

    1. Select a row in the table.
    2. Click Up or Down to move the connection up or down in the list.
  5. Click Apply and OK to save the changes.

Results

If you chose to enable the local help and you have an internet connection, the help content is installed automatically when you start the product.

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