Configuring network connections

If your environment requires a proxy, you can configure the network connections to permit web help access from your help server.

Procedure

To configure your network proxy settings:

  1. Browse to https://server:port/help-name/updater/proxy.jsp.
    Tip: To find the help context root (server, port, and help-name), open the help from the product by clicking ? > Help contents. Your URL is https://server:port/help-name/index.jsp.

    The Proxy page opens.

    Manage Proxy page

  2. On the Network Connections page, enter your proxy server information. For details about the information to provide, see the next table.
    Table 1. Network Connections Preferences
    Option Description Default
    Active Provider Specifies the settings profile to be used when opening connections. If you select the Direct provider, all of the connections are opened without using a proxy server. If you select the Manual setting, the settings that are defined in the help WAR file are used. On some platforms, a Native provider is also available. If you select the Native provider, the settings that were discovered in the operating system are used. Native, if present

    Manual, otherwise

    Proxy entries The following table shows entries that are available for all of the providers. The check boxes in the first column of the table indicate entries that are to be used for the currently selected provider.
    When you use a Manual proxy provider, you configure settings for three predefined schemas: HTTP, HTTPS and SOCKS.a Configuration for each schema is displayed in the Proxy entries table. To edit settings for a particular schema, double-click the entry or select the entry, and then click Edit. If you leave the Port field blank, the default port number is used. This table lists the default port numbers for predefined schema.
    Table 1. Proxy entries ports.
    Schema Default port
    HTTP 80
    SSL 443
    SOCKS 1080
     
    Proxy bypass Use this table to specify, either by name or pattern, which hosts must not use a proxy. A direct connection is always used for matching hosts. The check boxes in the first column of the table indicate entries that are to be used for the currently selected provider.  
    Table notes:
    1. The SOCKS proxy support in Java 1.4 had limitations. Because of these limitations, when a Java virtual machine(VM) 1.4 is used, the SOCKS system properties are not set. The SOCKS proxy might still be used by tools such as CVS when running on a 1.4 VM. However, if users require full SOCKS proxy support, use a 1.5 (or 5.0) VM .
  3. Click OK.

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