If you encounter an error message, you can find more information
about it by searching for it in the help system. Typically, the error
messages are displayed in alphabetical order of the message ID.
Messages are provided in either the log or the console window,
depending on how the product is configured. If you experience problems
with your deployment, you might be able to use application logging
to self-diagnose the problem or to provide the support organization
with additional information about your problem. You can configure
the log4j logging in the
log4j.properties file.
You can view log messages in the console window, the rolling log files,
or a log feed. You can access a log feed from these locations:
- If you are running a secure connection, access the log feed from
this location: https://host:9443/jazz/service/com.ibm.team.repository.common.internal.IFeedService?category=SystemLog,
where host is your host name.
- If you are not running a secure connection, access the log feed
from this location: http://host:9080/jazz/service/com.ibm.team.repository.common.internal.IFeedService?category=SystemLog
where host is your host name.
- For more in-depth information about logging, see https://jazz.net/wiki/bin/view/Main/CrashKitFAQ.
A Jazz.net account is required to view that page.
Error message IDs are composed of a prefix, a number, and a message
type. The prefixes are as follows:
- AQXxx: Rational® Quality Manager,
where xx is component information that aides the support and
development teams
- CRCQP: Rational Team Concert Enterprise
Extensions for Power
- CRHTC: Rational Team Concert Enterprise
Extensions for z/OS
- CRJAZ: Jazz™ repository
- CRJCA: Jazz common administration
- CRJZS: Jazz Team Server
- CRJZZ: Rational Team Concert Enterprise
Extensions for z/OS
- CRRDV: Dashboard viewlets for Rational Team Concert and Rational Jazz Foundation
- CRREL: Rational Insight licensing
- CRRSL: Rational Suspicion Profile Administration
- CRRRC: Rational Requirements Composer
- CRRRD: Rational Reporting Data
Warehouse
- CRRRE: Rational Reporting ETL
- CRRRI: Rational Reporting install
- CRRRL: Rational Reporting licensing
- CRRRS: Rational Requirements Composer server
- CRRRW: Rational Requirements Composer web
interface
- CRRTC: Rational Team Concert