If you have your help configured for downloaded help
content (local help) and
you have an Internet connection, you can download help content from
the help update site
(ibm.com).
If the help server does not have Internet access or the connection
is slow or unreliable, you can use another connected computer to download
a compressed file from the IBM Updater website at http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/documentation/updatesites/.
You can use media, such as a flash drive or a CD to transfer the downloaded
help content to the help server.
Procedure
If you are not using an internet connection, follow these
steps:
- If your help server does
not have an internet connection or has a slow connection, you can
get the help compressed file from the IBM Updater website at http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/documentation/updatesites/.
- On a computer that has internet access, obtain the compressed
help-content file for your product from IBM Updater website at http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/documentation/updatesites/.
The file name has the format prod_coden.n_updateSite.zip,
where prod_code is the product
code and n.n is the version
number. Download this file to the computer.
- Move the updateSite.zip file to
the location where the help WAR file is running, either the help server or
the intranet server hosting the information center.
- Extract the file contents.
- On the help server, navigate to local host
updater page, https://localhost:port/help-name/updater/updater.jsp.
Tip: To find the help context root (server,
port, and help-name), open the help from the product by clicking . Your URL is https://server:port/help-name/index.jsp.
Instead
of server, use localhost or 127.0.0.1. Note: You
need to be on the server that is hosting the help system.
The Updater opens.
- If you are using the updateSite.zip file,
click the Plus (+) icon in the Available
Content pane, and add a name for this help source. For
the URL, enter or browse to the location of the extracted updateSite.zip file
and select the site.xml file. For example, if your extracted files are
in the c:\myHelp directory, enter c:\myHelp\site\site.xml.
- When the download is completed, close
the Updater. Verify the help by navigating to https://server:port/help-name/index.jsp.
For example, navigate to https://myserver.com:9443/help/index.jsp or https://www.server.org:9443/clmhelp/index.jsp. The help content that you selected is installed on your computer.