This product offers help content on the web and only a limited number of help topics are installed with the product. By default, your product connects to the web and accesses help content directly from an information center. If you must access the help when you are not connected to the Internet, you can download the help and access it locally. Alternatively, you can connect to an information center on an intranet server if your system administrator hosts an information center on an intranet server.
You can access help content from the web by using Remote Help. This method provides the smallest installation footprint and helps ensure that you have access to the most current information. This access method is selected by default during installation.
If you select this option, then the help is provided by the product information center through an ibm.com® website. You can access the web-based help for the product only when you are connected to the Internet. When you are disconnected, you have access to a limited number of help topics that are installed with the product.
Updating contents: The content is always the latest information that is available.
To access help content on your local computer, you must first download help content to your computer so that you can work while disconnected from the Internet. If an Internet connection is available when you start the product, local help is downloaded automatically at startup, if a more recent version exists on the Internet. To download and use local help when an Internet connection is unavailable after initial setup, complete these steps.
After you download the information center content that you require, it will be available when you work while disconnected. You can update the content when changes are available.
Updating contents: If you have an Internet connection, the content is automatically updated when the product starts, but not more than once a day.
Depending on company support, you might be able to access help content from internal intranet servers. This method assumes that your intranet administrator has set up a server behind your firewall where product help content is installed. By selecting this option, you must provide connection information (host name, port number, help path, method access method of http or https) to that server. Administrators must make updates to the help content to keep it updated with the latest content.
Installation:
Updating contents: If the help intranet server has an Internet connection, the content is automatically updated when the help is started, but not more than once a day.
Whether you access web-based help content, download and use help content locally, or connect to your intranet to get help, click
to open help topics and find solutions.