If you are having problems with your help content, such
as missing some content, you can test the connection to the help server.
About this task
Your product help system can retrieve content that is installed
with the product and content from a remote server that runs an information
center. The information center for your product has the most current
help content. When your product is configured to retrieve content
from a remote information center, the contents of the information
center can be accessed by clicking to open your help
system.
Procedure
- With your product open, click . The Preferences window opens.
- Expand Help and click Content.
- Ensure that the web address for your product information
center is in the list of available information centers and it is enabled.
If your information center is not listed, complete the following steps:
- Click New. The
Add new information center dialog box opens.
- In the Name field, enter a name
for the remote info.
- Enter the URL for your remote
help site.
- Click OK
- Select the entry for your product information center.
- Click Test Connection. If
the connection fails, verify you Internet connection is working by
browsing to the help information center for your product.