Error received when starting Windows session

This topic contains information about resolving errors received when trying to start a session.

Problem

When trying to start a session, you receive the Database type not licensed error message.

Solution

To resolve the error:

  1. Ensure that $ CCM_HOME\etc\system_info.txt contains port@host.
  2. Use the LMTOOLS program on the license host to verify that it is running.

    See IBM® Knowledge Center for Rational® Common Licensing license commands.

  3. Check the license manager log file, license.log, located in the installation directory of the Rational Common License Server v8.1.4.

The following are some other messages that you might see in log files. If you need help understanding these messages, see the Rational Common Licensing information center.

TCP_NODELAY NOT enabled
14:16:17 (IBM) Multiple dup-groupings in effect for DOORS:
14:16:17 (IBM) NONE vs. USER HOST DISPLAY
14:16:17 (IBM) No further warnings about this.
14:46:39 (IBM) DENIED: ‘DOORS' ann@annpc
   [IBM] (Licensed number of users already reached. (-4,342:10054 ‘'))
14:46:39 (IBM) DENIED: ‘DOORS' ann@annpc
   [IBM] (Licensed number of users already reached. (-4,342:10054 ‘'))
14:46:39 (IBM) OUT: ‘TLOG-token' ann@annpc [DOORS] (3 licenses)

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