Configuring interface and server options

Rational® Synergy has options that can be configured for the interface and for the server.
ccm.ini (Windows only)
Rational Synergy checks the ccm.ini file located in the installation area for system-wide settings. This file is located in the CCM_HOME\etc directory.
ccm.properties (Windows only)
This file provides system-wide settings for Rational Synergy, such as default tools. Settings in this file can be overwritten by the settings in the ccm.user.properties file. This file is located in the %USERPROFILE% directory.
ccm.user.properties
Rational Synergy users can use the settings in the ccm.user.properties file to set their own defaults.
For Windows, this file provides local workstation settings, such as startup options for Rational Synergy. Most user settings can also be configured using the Options dialog box. This file is located in the %USERPROFILE% directory.
For UNIX, this file provides local workstation settings, such as work area options for the Rational Synergy interface. The file is located in the home directory of the user. Most user settings can also be configured using the Options dialog box.
ccm.server.properties
For Windows, this file provides settings for tuning the server for Rational Synergy and is located in the CCM_HOME\etc directory.
For UNIX, this file provides settings for tuning the server for the Rational Synergy interface and is located in $CCM_HOME/etc.
For both Windows and UNIX, after editing the file, restart the server so that the changed values take effect.
system_info.txt
This file provides settings for configuring the Rational Synergy installation system information.
The file is located in the following directory:
For Windows, $CCM_HOME/etc
For UNIX, $CCM_HOME\etc
The file includes the following settings:
  • PROBLEM_SUBMIT_EMAIL

    The email address to which problem information is sent from the Submit Request dialog box in the Rational Synergy GUI. Set this option to an internal email address. Then, the Rational Synergy experts at your company can review end-user requests. The reviewer ensures that the requests are valid and do not contain company-confidential information before being submitted to IBM® Rational Software Support.

    For the IBM Support email, uncomment the line that corresponds to your geographic location.

    Contact IBM Rational Software Support for more information.

  • PROBLEM_SUBMIT_ICN

    Your IBM Customer Number (ICN) is required when you send email to IBM. Your ICN is included in the email that is sent from the Submit Request dialog box.

  • LICENSE_SERVER

    This setting contains information about the host and port, where the license server is running.

    For possible formats of the license server address, see the Rational Common Licensing v8.1.1 information center.

  • HELP_SERVER

    This setting contains information about the host and port, where the CCM server is running.

  • RATIONAL_DIRECTORY_SERVER

    This setting contains information about the host and port, where Rational Directory Server is running.

    For possible formats of the license server address, see the Rational Common Licensing v8.1.1 information center.

  • VIDEO_RECORDING_DISALLOWED

    Uncomment this line to disable the video recording and snapshot features in the Synergy GUI.


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