If you use remote help to access product help
content from a web-based help system through a proxy server, you must
manually configure the proxy settings. If you are unsure whether you
use a proxy server, try to open the help system in an external browser
and from your product. If you can open the help system in an external
browser but not from your product, configure the proxy settings.
Before you begin
Verify that missing proxy settings are
causing the issue by trying to open the help in an external browser
from your product:- Click .
- To specify how to open the help, for the Open
help contents option, select In an external
browser. Click OK.
- Click . If the help system
opens correctly in the default browser for the computer, configure
the proxy settings for your system. If the help system does not open
correctly, verify that you are connected to the Internet.
Collect this information about your proxy
server:
- The HTTP proxy or SSL proxy
- The SOCKS proxy
- Non-proxied hosts
- Proxy authentication information
Procedure
What to do next
For more information, see the Eclipse topic
about
network connection preferences.