CRVSA0013E

The incident synchronization procedure cannot be completed because duplicate or no valid record type was found in the IBM Rational Connector database.

Explanation

To complete this procedure, a valid IBM Rational Connector ClearQuest package must be applied to the ClearQuest user database of the selected repository. No such record can be detected.

Programmer response

Synchronize the database again by saving the IBM Rational Connector project in the web user interface again. Ensure that the IBM Rational ClearQuest package has been applied to the user database. If problem persists, contact IBM Software Support.
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