CRVSA0240E

A unique IBM Rational Team Concert work item cannot be navigated to.

Explanation

Multiple IBM Rational Team Concert work items matched the entity key ID. A unique IBM Rational Team Concert work item that matches the Service Desk incident must be obtained in order to provide navigation.

Programmer response

Examine the connector.log file in the log directory of the application server for further details. Alternatively, turn on tracing, reproduce the problem and examine the connectorTrace.log file.
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