Details regarding this error cannot be obtained from the SAP Service Desk. The following (ICT) error codes are available:
Explanation
A query to Service Desk to obtain more details about an incident has failed.
Programmer response
Ensure that the Service Desk is online and functional. Ensure that your IBM Rational Connector project has been configured with the correct credentials. Turn on tracing, try the operation again, and investigate the connectorTrace.log file for more details. Consult the SAP Service Desk manual for ICT code definitions.