Working with defects
A developer opens defects using Rational® tools with SAP Solution Manager.
Using Rational Team Concert with SAP Service Manager
This demonstration shows how to manage defects with Rational Team Concert™ and SAP Service Manager.
Creating incidents from Rational Team Concert work items
The Rational Team Concert Project is configured to add a SAP Service Desk incident link to a work item.
Synchronizing Rational ClearQuest defects with Service Desk incidents
Work with Rational ClearQuest® defects and SAP Solution Manager Service Desk incidents.
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