CRVSA0024E

The web service calls cannot be made.

Explanation

The SMConnectorServices reference is null because of the inability of the server to obtain the server hostname. When the SMConnectorServices reference is null, the server cannot create or retrieve from the database the necessary information to make web service calls.

Programmer response

Examine the connector.log file for further details. This file is located by default in the log directory of the application server. Alternatively, turn on tracing, reproduce the problem, and examine the connectorTrace.log file.
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